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Ten Years on the GovTech 100: Partnering with Governments to Modernize the Curb
We’re proud to share that Passport has been named to the GovTech 100 for the 10th consecutive year. Published annually by Government Technology magazine, the GovTech 100 is the market-leading list recognizing the top 100 companies in government technology. This recognition reflects a decade of partnership with the public-sector agencies we support. Built with and […]
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Growth With Grit: Scaling With Clients at the Forefront
Whether a city is just beginning its digital journey, refining existing operations, or ready to take on what’s next, meeting them where they are is how real partnerships are built. That belief has guided Passport from the start, and it continues to shape how we operate, grow, and support the communities we serve. In 2025, […]
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Modern Parking Enforcement: From Patrol to Photo Technology
The future of parking enforcement is already here. What once relied on officers walking routes and marking tires has evolved into a spectrum of guided, directed, and automated photo enforcement methods that help cities improve compliance, accuracy, and efficiency. Each approach plays a role in how technology is reshaping parking operations across the country. From […]
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Displacing Antiquated Systems: How To Convince A Market To Modernize
Originally published for Forbes Business Council. Written by Khristian Gutierrez, Passport CEO Companies, organizations and governments face a common dilemma: How do you encourage a market deeply accustomed to “the way things have always been” to embrace more modern, digital solutions? This challenge is especially acute in government technology: Some systems range from 23 years to 59 […]
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Email ≠ DMV Lookup: Why Transparency Matters in Curb Enforcement
By Adam Kriegel, VP Business Development & Partnerships Our industry is at a crossroads. Another in-person conference, another hot take from a vendor on stage, looking right at Passport and asking us to share our private user data. While some private companies are publicly pushing the narrative that citations via email provide a way to […]
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Event Recap: NPA 2025
Passport recently touched down in Indianapolis for the 2025 National Parking Association (NPA) Convention and Expo, where we connected with clients, partners, and peers to explore the innovations shaping the future of mobility and parking. The annual event brought together thought leaders from across the industry to exchange ideas, showcase new solutions, and highlight the […]
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Why Paid Parking Works
Free parking has long been seen as the default – a public good that should always be available and convenient. But free parking isn’t really free as municipalities pay the price in hidden costs with congestion, lost revenue, and limited access to valuable curb space. Spaces often remain occupied all day by the same vehicles […]
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Driving Culture Through Change: 5 Lessons For Leaders
Originally published for Forbes Business Council. Written by Khristian Gutierrez, Passport CEO As leaders, we’re often trained to look outward during transitions: strategy, market trends, customer behavior and so on. But the real differentiator, especially in uncertain times, lies within the shared values, assumptions and behaviors that define how a team works through ambiguity, pressure and […]
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Reframing Enforcement: A Customer Service Mindset for Modern Cities
By Brittany Yokley, Group Product Manager When most people think of parking enforcement, words like “friendly,” “helpful,” or “supportive” probably aren’t the first that come to mind. But that perception is exactly what forward-thinking cities are working to change. Today’s municipal leaders are reimagining how curb management can better serve communities through smarter technology and […]
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Introducing the Transaction Hub: Payment Visibility Without the Headaches
By Karen Garrett, Senior Product Manager, Payments Managing payments across multiple systems used to mean bouncing between tools, chasing down reports, and hoping everything lined up. Not anymore. Passport’s new Transaction Hub puts everything in one place, from authorization to settlement, giving you instant clarity and control. Whether you’re supporting customers, reconciling revenue, or fielding […]
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