Jacksonville Launches Mobile Fare Payment App

Originally appeared in Mass Transit Mag

MyJTA App Introduced to Jacksonville Transit Riders


The Jacksonville Transportation Authority (JTA) has launched the MyJTA app, a mobile solution for JTA bus fare purchases. The MyJTA app is powered by Passport. With My JTA, riders can plan their trip, track JTA transit, and pay for their bus pass all within the app.

The MyJTA app gives riders a chance to plan their transit journey in a way that works best with their schedule. Users can track the various transit systems. Riders are able to pay for their transit fares through their My JTA account using their credit card information. MyJTA users can then use their mobile ticket to board the bus or store their ticket for later use with the app’s Ticket Manager feature.

“The Jacksonville Transportation Authority is on the forefront of bringing the latest technology to our customers to increase their convenience and satisfaction as they travel throughout our city,” said Kenyatta Lee, senior manager of technology and innovation at JTA. “Customers are now able to get on board, plan, track, and pay using the MyJTA convenient user-friendly application. This is a great addition to JTA’s technology platform.”

“We’re thrilled to be partnering with the team at JTA in support of their broader technology initiatives,” said Khristian Gutierrez, Florida native and chief business development officer of Passport. “Our mobile ticketing solution is not only a convenient way to pay for your bus pass, but also reduces the time in planning your trip. Riders now have a wealth of information at their fingertips that will make the JTA transit experience as seamless as possible.”

The MyJTA app is free to download from the iPhone App Store and Android Google Play.