Transit Agencies

What if you had more time to innovate?

Leading transit agencies rely on Passport’s cloud-based technology to manage their complex public transportation systems so they can focus on planning for the future.

Our Clients

Transit Agencies Committed to Innovation and Improvement

“We chose Passport because they are in it for the long haul, they are here to support us through everything that we need. We wanted somebody that could provide us with a good value, and we wanted to make sure they could change as technology changed and keep up with the business requirements that we had. Our experience with Passport so far has been great, and we’ve thoroughly enjoyed our time and implementation with them."

Monica Morton, Fares Director, Utah Transit Authority

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“Think forward about where you want to go with mobile ticketing, because it’s so versatile and there is a lot of opportunity, and it’s more than just an app. It doesn’t have to be right away, but the mobile app can be a gateway to communicating with customers in different ways”

Sam Credio, Interim Deputy Director, Tucson Department of Transportation

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“Our goal with the CATS Pass mobile app is to make riding transit more convenient through the use of technology and this new app allows customers to purchase passes anytime, anywhere with their smartphone. It also allows CATS to ensure all of its mobility options and technological innovations are accessible to all of our customers.”

John Lewis, CATS CEO

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“It’s important for our transit system to incorporate the latest technologies, so this agreement [with Passport] represents another way that we are moving forward into the future of transportation.”

Alice Bravo, Director of the Department of Transportation and Public Works, Miami-Dade County

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“Passport has been there as our partner every step of the way, from the marketing plan and the installation and rollout, and they’ll be with us in the future as we continue to grow this program.”

Greg Hayes, CFO, Jacksonville Transportation Authority, Jacksonville, FL

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“Our customers want convenience and flexibility in how and when they purchase fare. The mobile ticketing app will alleviate the need to carry cash or visit a ticket vending machine, which will make using public transportation even more attractive and seamless and is just one more way we are working to reinvent our service.”

Dwight A. Ferrell, CEO, SORTA

Outstanding Rider Experiences

An account-based platform that helps you transform your transit system

Deliver a smoother, more user-friendly transit experience to earn riders’ loyalty and create life-long customers. Passport’s mobile application simplifies ticketing and helps riders navigate your transit system, improving accessibility. Passport Transit offers you the flexibility to leverage the power of mobile technology for a simple flat fee, while improving accessibility through eligibility programs. And with the option to personalize your application with your agency’s brand, Passport can help you offer a custom experience.

City Stack

Powerful Management in the Cloud

Data-driven insights help you manage your operation in real time, as it should be

Image of a transaction report back-office dashboard

Passport’s back office platform powers the services your riders want while safely storing the valuable data your agency needs to drive innovation. Our cloud-based technology offers reporting and analysis tools to help you make the most of incoming intelligence. Your management team will have access to the data they need to quickly address issues, make improvements and develop new offerings.

Integrated Solutions for Faster Throughput

Enable easier fare validation and prevent fraud

We pride ourselves in partnering with clients to launch new capabilities while also making the most of existing infrastructure. This includes carefully integrating Passport products with the other software and hardware solutions that comprise your transit system.

First and Last Mile Solutions

Augment your transit operation without the high cost of new infrastructure

By creating integrations and programs with ridesharing services, Passport’s platform is able to help you solve first and last mile challenges. Provide a more accessible transit system to your riders and attract new customers by enabling them to get to their destination in the fastest and most convenient way possible.

Delivering Seamless Integrations

Your operation requires technology solutions that work well together. We understand the importance of successful integrations and our experienced team will work with you to connect Passport solutions with the other technologies that power your operation. Passport handles the integrations so you can spend more time managing your operation.

& Many More

The Passport Difference

We take pride in the products we create, but Passport is much more than a software company. Our suite of professional services are unmatched in the parking technology space. When you work with Passport, you’ll receive:

  • Expert Transition Support: A dedicated project management team will deliver training and support to ensure your implementation is as effortless as possible.
  • Dedicated Client Success: Your client success representative is there to help you get the most out of your Passport technology.
  • Launch and Marketing Strategies: You’ll have access to the experience we’ve gained launching hundreds of successful apps with Passport’s proven marketing services.
  • 24x7x365 Customer Service: We’ll be standing by to help you troubleshoot and adapt as your operation continues to evolve.

Buyer’s Guide: Go Asset Light with Mobile Parking Payments

Procuring for a mobile parking app? Learn how to begin the process and gain an understanding in the vendor requirements, costs and utilization.

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