Passport

Data-Driven Operations

Passport Back Office & Reporting: A complete back-end system with real-time data, management tools and reporting. Easy to set up, easy to use.

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City Stack

Access Data Anytime from Anywhere

Your operation runs in real time, so should your technology.

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Make operational decisions based on your environment and customer behaviors.


Passport’s back office powerful reporting platform enables you to access:

  • Financial reports to conduct audits for grant applications, budget management and more
  • Real-time overview of your transportation environment
  • Trends and analysis on how to optimize operations

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One Platform for All Your Needs

From parking to enforcement to transit and tolling, you have a single point of management and reporting.

The Passport back office platform brings your data to you.


Manage your operations with:

  • One platform that houses real-time data on your team’s operations
  • Self-managed user access controls
  • Direct communication with your personal client success representative to answer questions and provide recommendations

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Efficient Parking Operations

* CityStack beta shown

Your team has behind-the-scenes access to your data for real-time parking management. Passport’s back office and reporting features:


  • The industry’s most sophisticated rate engine with real-time rate and restriction management
  • Access to customer parking information that enables you to provide best-in-class customer support
  • Parking data reports and visual dashboards for analysis and decision-making
    Third-party integrations for holistic parking data management

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Automated Permit Systems

Passport’s back office and reporting platform offers permit teams:


  • A one-stop-shop for permit management (including approvals, applicant details and waitlists)
  • Data-driven reports for finance and inventory management, usage trends and waitlist status
  • Direct communication – including automated messaging – with permit holders
    Reliable access to in-person cash or check payments and management of permits

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Real-Time Enforcement Operations

Enforcement operations made easier with data – wherever your enforcement officers go. Passport’s cloud-based suite enables:


  • Live officer monitoring for added security and enhanced customer service
  • GPS-tracked data to help you manage and optimize officer beats and schedules
  • Reports identifying repeat offenders and additional custom reporting capabilities
  • A ticket heatmap to illuminate high density areas, often an indicator of insufficient signage, issues with hardware or suboptimal officer coverage

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Transit Management

Passport’s transit and ticketing system brings a seamless experience for riders all while you control operations with real-time information. Passport’s back office and reporting platform features:


  • Complete control over ticketing operations and data
  • Access to a live look at ticket purchases, usage and customer behavior
  • Access to customer ticketing information that enables you to provide best-in-class customer support
  • Options to activate, deactivate and gift tickets to groups or individual customers

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Our Commitment to You

Passport is proud to offer the highest levels of security, accessibility and reliability.

SSAE18 Type I and II Compliance Audits

PCI DSS Level 1 Certified

Visa & Mastercard Registered Service Provider

The Passport Difference

We take pride in the products we create, but Passport is much more than a software company. Our suite of professional services are unmatched in the transportation technology space. When you work with Passport, you’ll receive:

  • Expert Transition Support: A dedicated project management team will deliver training and support to ensure your implementation is as effortless as possible.
  • Dedicated Client Success: Your client success manager is there to help you get the most out of your Passport technology.
  • 24x7x365 Customer Service: We’ll be standing by to help you troubleshoot and adapt as your operation continues to evolve.

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See our platform in action.

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Whitepaper: Solving Curbside Congestion with Technology Innovations

Dockless bikes, scooters, transportation network companies (TNCs) and the introduction of autonomous vehicles are just a few of the many contributors to curbside congestion.

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