Putting People First
We believe that working hard, living well and changing the world are not mutually exclusive.
Awards & Recognition
Culture isn’t what you say, it’s what you do. Our principles guide every action, every team, every day.
In all decisions, interactions, and platforms, people remain at the forefront of our minds—because people come first at Passport.
Be an Owner
Owners make decisions based on what’s best for the broader enterprise, and not necessarily what’s best for themselves; this is what separates owners from contributors—and we all strive to be owners.
Be Quick, but Don’t Hurry
We want Passporters to take the reins, own their choices, and be cognizant of risk and reward for every decision made.
Know What You Don’t Know
We “gong” for victories and praise each other passionately and often, but we won’t pick up a megaphone to boast about our own skills because we realize that knowledge is relative and there’s always more to learn.
Think Simple and Scale
We strive to pivot as needed to ensure we’re always on the cutting edge of simplicity and scale, and our impact on the interactions in the communities we serve is amplified as a result.
At Passport we all belong to a community that is dedicated to helping our clients and partners create more livable and equitable communities. In order to best serve our clients, partners and communities, we strive to represent diversity that is reflective of the places we live in and serve and partner with organizations who understand what it means to “belong.” Our commitment to diversity, equity and inclusion is at the core of who we are.
Ready to join Passport?
Life at Passport
We Work Hard. We Have Fun. We Enjoy Each Other. Life at Passport is first and foremost about innovation and transforming the transportation industry, but it’s also about making time for our favorite things - food, family, friends (just to name a few).
“There are very few times you could ever be a part of something special where you’re actually changing an industry, but then an opportunity like Passport comes along and you get to be part of a technology company making new products.”Bob Youakim, CEO - Passport
Client Success & Support
Our Client Success and Support team is the at the core of our client experience. Our client success team ensures strategic alignment and maximum value while our support team covers technical needs and provides product insight and expertise.
Our Design team is at the heart of the user experience for our clients and customers - they make our mobile and web applications flow seamlessly through each interaction and look amazing at the same time.
Our Engineering team builds our solutions. They translate the requirements into great customer experiences. They are agile, flexible, and collaborative. They think differently to make difficult problems seem easy. And do it to scale.
Our Finance team is the backbone of our operations - they partner with every other team to run our business efficiently, and to make the strategic decisions that make Passport an industry leader.
Our Legal team supports all of the above teams to facilitate the execution of deals and to ensure regulatory and contractual compliance, sound governance practices, and risk mitigation.
Our Marketing team is a creative content and communications powerhouse - they work together across our Sales, Product, and Service Delivery teams to create world-class marketing solutions for Passport and our clients.
Our People Operations team creates an outstanding people experience for all who work at Passport - they make sure that we have the right people in the right roles at the right time, so that they are happy and productive.
Our Product Management team is the link between our P&L and all of our product strategies - they work across all teams and directly interface with clients to ensure our products remain best-in-class and align with the long-term goals of the company.
Our Sales team is the tip of the spear - this team works with municipalities, agencies, operators, universities, and other potential clients to understand challenges they face and bring Passport’s industry leading solutions to the table.
Our Service Delivery team is made up of project managers and implementation specialists who work closely with the client and across all company teams to take our clients from concept to launch - they make it all come to life!
Passport offers a range of unique benefits and perks that fit our engaging and cutting-edge culture. We have an amazing office space and a casual workplace where we encourage our teammates to come as they are. We celebrate workiversaries with cupcakes, do shout-outs for birthdays, we have a ping pong table for quick breaks, and do team-building events regularly. We are also passionate about wellness—whether physical, mental, financial, or social wellness—and have a team dedicated to making sure we continue to focus on that. We also have teams dedicated to community involvement and philanthropy. Though we work hard, we make sure to make Passport a place where we all want to work! Here are a few other benefits and perks we offer:
Health coverage (medical, dental, vision)
“Take As You Need” Vacation Policy
Lots of fizz!
Free Snacks and Late Night Meals
Paid Parental Leave
Life & Disability Insurance
Optional Pet Insurance
Equity options (we are all owners!)
Located in the Heart of Charlotte
Ready to join Passport?
Underrepresented US Ethnicities
We are committed to creating a diverse environment where people feel a sense of belonging.
*Data updated January 2021
Passport Parking Now Available in New Google Pay App
Passport launches a new and convenient way to pay for parking through Google Pay