Careers

We are One Team. We Share One Vision. Together, We are One Passport.

Come Work With Us!

We are One Team. We Share One Vision. Together, We are Passport.

Our Passporters are the key to our success. We’re focused on creating an engaging work environment for everyone where team members feel challenged, supported and, ultimately, able to do their best work. We are an inclusive, friendly culture built on trust. We believe in communications being transparent and honest and we strive to have conversations with each other versus reading out information. We’re a place where balance and flexibility are key.

Want to see what we’re up to? Check out #InsidePassport on social media.

Our Principles

Our culture at Passport is built on our three principles:

People First

In all decisions and interactions, whether face-to-face or through our technology, people are our priority. It’s not about checking boxes– it’s about the meaningful relationships we build and maintain.

Be an Owner

We are all invested in the future of our business and have a stake in our wins and our teachable moments. Collectively, we drive the progress of Passport and our clients.

Think Simple and Scale

We take the biggest, most complicated problems facing cities and solve them with straightforward and scalable solutions.

Attributes of Successful Passporters

We have eight attributes of successful Passporters, all of which tie into our culture and support our principles

- You are authentic, transparent, and ethical
- You lead by example
- You treat people with respect
- You strive for excellence
- You escalate the unpopular opinion
- You respectfully lean into conflict, assuming positive intent, and intending to reach a mission-aligned resolution
- You create new ideas
- You challenge the status quo and offer better solutions
- You welcome change
- You think strategically
- You thrive on collaboration
- You are open to feedback
- You approach challenges intending to solve them
- You think outside the box, use the box as a stepstool, and if the box is in your way, you discard it
- You ask questions, seek to understand and lean into problems
- You aren’t afraid to say “I don’t know”
- You listen without judgment
- You work hard
- You make smart decisions based on data
- You seize opportunities
- You get things done – on time
- Quality and excellence are very apparent in your work product
- You’re willing to take risks with a freedom to fail and learn, knowing you’ll accomplish more in the long run
- You have a positive attitude
- You are flexible and adaptable
- You are good at overcoming challenges
- You learn from your mistakes
- You’re direct, concise, transparent, and timely
- You’re outspoken
- You’re sincere
- You ensure everyone’s voice is heard
- You present information in a clear and logical way
- You use specific examples and explanations to get a point across
- You appreciate and recognize others contributions
- You develop and invest in relationships with others
- You help others
- You take time to celebrate, high-five, and support your colleagues
- You know that the company’s success or the team’s success is important to your success
- You welcome your colleagues and understand the value of their diverse perspectives
- You make sure everyone is heard; you ensure no one is marginalized
- You embrace different perspectives knowing they ultimately drive better decisions
- You don’t shy away from discussing tough topics; you enter those conversations with humility and grace and with the ultimate goal to create a deeper connectedness

About Passport

Passport is a mobility software and payments company that builds solutions to centrally manage complexities at the curb. Based in Charlotte, North Carolina, Passport is trusted by more than 800 cities, universities and agencies, including Chicago, Toronto, Los Angeles and Miami. Passport’s mobility management platform helps cities manage parking and mobility infrastructure, creating more livable, equitable communities. One of the fastest-growing companies on the Inc. 5000 and Deloitte Technology Fast 500 lists, Passport was also the 2021 Fintech category winner for the NC Tech Association’s Industry Driven award.

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We Belong

Passport is committed to creating and maintaining an environment where all people can not only feel safe to live, work and do business, but where employees, clients and customers can feel a sense of true belonging. Additionally, Passport recognizes that to establish trusted partnerships with our clients and their customers we must ensure we reflect and identify with the people who make up the communities in which we live and operate.

Passport’s employee-led group of volunteers, the “We Belong” team, leads internal efforts to raise awareness and to foster a diverse, equitable and inclusive environment through event planning and execution, regular newsletter communications and hosting DEI&B-related philanthropic opportunities for its workforce.

Inside Passport

Interested to learn more about life Inside Passport? See how the Passport culture comes to life in all we do. Want to see what we’re up to?
Check out #insidepassport on social media.

Employee Benefits

Passport offers a range of unique benefits and perks that fit our engaging and cutting-edge culture. We have a casual workplace where we encourage our teammates to come as they are. We celebrate workaversaries, do shout-outs for birthdays, and create regular team-building events. We are also passionate about wellness—whether physical, mental, financial, or social wellness—and have teams dedicated to community involvement, philanthropy and DEI&B. Though we work hard, it’s a priority to make Passport a place where we all want to work!