Digital Permits

Manage Your Operations, Not Stacks of Paper

With Passport’s digital parking permit solution, you can simplify your parking operation. Time is precious - don’t waste yours manually approving and issuing permits, managing your inventory or chasing down payments and renewals. Allow your customers to manage their permits online and your enforcement officers to easily manage compliance at the curb, saving you both time and money.

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Image of permits mobile login page Image of permits browser page

Simplify and automate
manual processes

Don’t rely on spreadsheets and outdated tools to manage your permitting process.

Image of permits waitlist page

Managing the full permitting life cycle is laborious, especially if your team is working with physical permits and antiquated processes.

The Passport Permits digital solution features:

  • Flexibility to define permit types and durations, including both recurring and non-recurring
  • Digital processes for permit approvals and renewals
  • Waitlist management with customizable preference settings
  • Address-based residential eligibility verification, which eliminates the need to manually search for addresses and approve applications. An applicant will only be able to apply for a permit if their address is eligible for that permit
  • Digital guest and visitor permits that can be easily managed in one place, eliminating the need to print and distribute physical passes
  • Processes for the seamless transition of existing permit holders to Passport’s digital platform

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Real-Time Permit Management

Let the power of data help you manage better and smarter.

Image of permits approval queue screen

Equip your permitting team with management tools, powerful data and features that increase efficiency.

Data & reporting features:

  • A one-stop-shop for permit management (including approvals, applicant details and waitlists)
  • Flexible waitlisting logic which supports automatic offers with configurable expiration timing
  • A single, unified approval queue, with search and filter support, that provides the information you need to quickly review and approve user applications
  • Data-driven reports for finance and inventory management, usage trends and waitlist status
  • Permit issuance and renewal processes to support walk-in or mail-in business and the ability to record those payments for reporting

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Provide a digital purchasing experience

Your customers order everything online. Why not their digital parking permits?

Image of the permits portal homepage on mobile Image of City of Garytowne permits homepage on desktop

Offer your customers the convenience of an online portal designed to match your organization’s brand.

Online permit portal features:

  • Secure way to apply and pay for permits from anywhere at anytime through a user-friendly, city-branded portal
  • Streamlined process to apply for and manage guest and visitor permits through the same portal
  • Automated email notifications including receipts, expiration and renewal reminders to keep your permit holders informed
  • Configurable control over information the permit holder can edit online and what they cannot, such as adding or updating vehicles
  • Custom FAQ content so permit holders can easily learn about your services and policies

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Trusted by More Than 800 Clients Worldwide

Watch a demo of our end-to-end parking management platform.

“Out of all the companies we’ve worked with, Passport has been the best-- they’ve been the most responsive, and we’ve been really happy with Passport and the product that they’ve offered us.”

Matthew Collver, Police Sergeant, Breckenridge, CO

"Our transition to Passport was seamless & virtually unnoticeable. The management software user interface and reports are robust and intuitive for the operator. Since our transition, we have rolled out additional payment solutions & parking areas to provide additional hourly parking operations for our customers. The Passport team has been quick to respond and completed projects in a time that exceeded our expectations."

Dan Carpenter, Director of Parking and Transit Services, University of Nebraska, Lincoln

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“Metro North Rail riders can now easily pay for their parking on the go with the PassportParking® app or manage their permits online. Our enforcement officers are also able to see mobile parking sessions in real time through their mobile devices, ensuring a more accurate enforcement process.”

Eric Siskind, SVP of LAZ

Easy, Secure Payment Processing

Reduce your costs and improve your cashflow with Passport Payments

Work with a parking & transportation payments expert. Passport Payments is integrated across Passport’s digital platform – including connected partners – making it simple to process payments, and manage and collect your daily credit and debit card funds.

Benefits include:

  • Streamline your operations and reconciliation processes
  • Lower processing costs
  • Eliminate the need for third-party gateways and processors

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Delivering Seamless Integrations

Your operation requires technology solutions that work well together. We understand the importance of successful integrations and our experienced team will work with you to connect Passport solutions with the other technologies that power your operation. Passport handles the integrations so you can spend more time managing your operation.

  • Gtechna-Parking
  • Genetec-Parking

& Many More

Our Commitment to Security, Accessibility and Reliability

Passport is proud to offer the highest levels of security, accessibility and reliability.

SSAE18 Type I and II Compliance Audits

PCI DSS Level 1 Certified

Visa & Mastercard Registered Service Provider

Ready to learn more?

Get in touch and a product specialist will get back to you shortly.

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