Passport

Manage Your Operations, Not Stacks of Paper

Passport Permits: An end-to-end digital platform to streamline your parking operation. Time is precious - don’t waste yours manually issuing permits and managing your inventory or chasing down payments and renewals.

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Trusted by
550+ Clients Worldwide

See Us In Action

$2B+

payments processed

Compliant

PCI-DSS & SSAE18

#1

in app user ratings

Watch a demo of our end-to-end parking management platform.

“Out of all the companies we’ve worked with, Passport has been the best-- they’ve been the most responsive, and we’ve been really happy with Passport and the product that they’ve offered us.”

Matthew Collver, Police Sergeant, Breckenridge, CO

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“Metro North Rail riders can now easily pay for their parking on the go with the PassportParking® app or manage their permits online. Our enforcement officers are also able to see mobile parking sessions in real time through their mobile devices, ensuring a more accurate enforcement process.”

Eric Siskind, SVP of LAZ

"Our transition to Passport was seamless & virtually unnoticeable. The management software user interface and reports are robust and intuitive for the operator. Since our transition, we have rolled out additional payment solutions & parking areas to provide additional hourly parking operations for our customers. The Passport team has been quick to respond and completed projects in a time that exceeded our expectations."

Dan Carpenter, Director of Parking and Transit Services, University of Nebraska, Lincoln

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cashless parking and permits

Simplify and automate
manual processes

Don’t rely on outdated tools to manage your permitting process anymore.

Managing the full permitting life cycle is laborious, especially if your team is working with physical permits and manual processes.


The Passport Permits platform features:

  • Account-based management for digital and physical permits
  • Flexibility to define permit types and permitting cycles
  • Automated processes for permit approvals and renewals
  • Waitlist management with customizable preference setting
  • Options to set eligibility criteria and accept proof of eligibility online
  • Process for the seamless transition of existing permit holders to Passport’s digital platform
  • Integration with license plate recognition (LPR) software for license plate number-based enforcement
  • Access to Passport’s OpsMan Mobile application, used to monitor and enforce permit usage

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Real-Time Permit Management

Let the power of data help you manage better and smarter.

permits

Equip your permitting team with management tools, powerful data and features that increase efficiency and accuracy.


Back office & reporting features:

  • A one-stop-shop for permit management (including approvals, applicant details and waitlists)
  • Data-driven reports for finance and inventory management, usage trends and waitlist status
  • Direct communication – including automated messaging – with permit holders
  • Reliable access to in-person cash or check payments and management of hang tag printing

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Delight your customers

Your customers can order many things online. Why not their parking permits?

Offer your customers the convenience of an online portal designed to match your organization’s brand.


Online permit portal features:

  • Secure way to apply and pay for permits from anywhere and anytime through a user-friendly portal
  • Ability to update a permit account by adding or removing vehicles, or changing vehicle or payment information
  • Permit holders can easily learn about your services and policies with custom FAQ content
  • Enable special employer account programs, empowering business customers to easily manage multiple permits for their employees
  • Employers can use the portal to directly manage and assign their permits – while your team maintains administrator access to issue permits, process payments and complete renewals

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Delivering Seamless Integrations

Your operation requires technology solutions that work well together. We understand the importance of successful integrations and our experienced team will work with you to connect Passport solutions with the other technologies that power your operation. Passport handles the integrations so you can spend more time managing your operation.

& Many More

Our Commitment to Security, Accessibility and Reliability

Passport is proud to offer the highest levels of security, accessibility and reliability.

SSAE18 Type I and II Compliance Audits

PCI DSS Level 1 Certified

Visa & Mastercard Registered Service Provider

The Passport Difference

We take pride in the products we create, but Passport is much more than a software company. Our suite of professional services are unmatched in the transit management technology space. When you work with Passport, you’ll receive:

  • Expert Transition Support: A dedicated project management team will deliver training and support to ensure your implementation is as effortless as possible.
  • Dedicated Client Success: Your client success manager is there to help you get the most out of your Passport technology.
  • 24x7x365 Customer Service: We’ll be standing by to help you troubleshoot and adapt as your operation continues to evolve.

Ready to learn more?

Get in touch and a product specialist will get back to you shortly.

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Procuring for a Mobility Platform?

Learn all the essentials with the Parking Management Buyer’s Guide.

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