Parking
Mobile payments for parking: Simplify your parking management with technology that scales.
Case Studies
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Westminster Case Study
Known around the world as the home of Buckingham Palace, Westminster Abbey, and a number of other attractions, the City of Westminster is one of the busiest boroughs of London. Residents and tourists alike flood the streets to go about their daily commutes or to visit famous sites from history and film. To make getting […]
Tucson, AZ Transit Case Study
Nestled in the Sonoran Desert against the Santa Catalina mountains, Tucson is home to the University of Arizona as well as a busy commercial district. Students, faculty and commuters alike take the Sun Link streetcar, Sun Tran bus system and the commuter Sun Shuttle to head to campus and navigate the city. The City of […]
Wisconsin Dells Case Study
Wisconsin Dells is a small Midwestern city with a big reputation. While the city population is less than 3,000, Wisconsin Dells hosts approximately 3 million visitors each year, drawn to its natural waterways, sandstone formations, and family-friendly water parks. Wisconsin Dells had coin meters and credit card pay stations for residents and visitors, but it […]
EasyPark Vancouver Canada Case Study
Located in Vancouver, British Columbia, Canada, EasyPark is known in the parking industry as a leader and disrupter, due to its innovative customer experience initiatives, bold orange design and unique branding strategy. To modernize its parking payment system from meters and cash, EasyPark sought a private label mobile solution to fit into its brand strategy. […]
Video Case Study
University of Nebraska – Lincoln Case Study
The University of Nebraska- Lincoln (UNL) transitioned from its previous mobile parking app provider to Passport to improve the level of parker support and client service. Changing providers for a customer-facing system like mobile payments can be risky, and successfully transitioning providers requires experience and care. Passport is an expert in technology implementations and transitions […]
Spokane, WA Case Study
With Passport With Passport’s comprehensive mobile payment solution, Spokane has decreased its reliance on meters and cash. Fast Implementation Passport and the city of Spokane worked together to quickly implement the new parking mobile payment pilot within 18 days. Passport was able to provide a more reliable and dependable solution to the city, giving the […]
University of Florida Case Study
Thirteen garages and 150 surface lots dot the 2,200 acre University of Florida campus, home to 50,000 students and over 20,000 faculty and staff. In addition to daily parkers, thousands of visitors also make the trek to campus, including speakers, researchers, prospective students and families, and patients and visitors to the university hospital. Needless to […]
Gainesville, FL Case Study
With Passport Gainesville and the University of Florida have a convenient mobile payment solution for the students and residents. Instead of having to download multiple apps or becoming accustomed to a variety of parking rules and processes, the citizen-centric teams at the City of Gainesville and the University of Florida have come together to create […]
Purdue University Case Study
Home to over 3,000 faculty and 40,000 students, Purdue University, in the heart of Indiana, is known for science, technology and agricultural research, in addition to being a member of the Big Ten conference. While students and faculty are the primary users of parking on campus, the campus concert hall and the office of the […]
Maryland Transit Administration Case Study
The Maryland Transit Administration (MTA) was going through an overhaul of its transit system, working to reduce wait times and inefficiencies. The new plan, named BaltimoreLink, aimed to create shorter, more effective routes for riders. In order to showcase the route changes, the MTA partnered with Passport to develop a sophisticated route comparison tool. The […]
New Haven, CT Case Study
New Haven’s parking enforcement used offline handheld devices and offered limited payment options to end users. The city also needed customized options to improve efficiencies in the system. New Haven decided to engage Passport to overhaul its platform and implement a real-time software solution. With Passport Through a shared innovation process, over 100 enhancements […]
Video Case Study
Reston Town Center, VA Case Study
Reston Town Center serves as a premier consumer destination. The 2 million square foot mixed-use space located in Reston, Virginia houses more than 50 shops, 30 restaurants, a cinema, luxury living, a four diamond hotel, and office space. When Reston Town Center was initially built, the parking garages were constructed without a gated option in […]
Boston, MA Case Study
The City of Boston’s metered spaces were collecting just under $14 million in parking payment revenue over the past 3 years. When mobile payments are introduced, the perception is that overall parking revenue will drop because less tickets are written, therefore hurting a valuable source of income. The idea is that the mobile convenience makes […]
Breckenridge, CO Case Study
Skiing, snowboarding and hiking attract visitors and residents alike to the Rocky Mountain town of Breckenridge, CO. The influx of tourists can result in heavy traffic and minimal parking. To improve parking in the downtown area, Breckenridge shifted from free parking to paid parking and instituted the PassportParking(R) mobile app to provide a convenient payment […]
Video Case Study
Asbury Park, NJ Case Study
Asbury Park, NJ is a popular vacation destination for New York and New Jersey residents. The city’s historical boardwalk, concert offerings, and a plethora of bars and restaurants attract visitors and residents year round. While Asbury Park had implemented another mobile parking solution in 2012, the city knew it could enhance the user experience for […]
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