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One Single Source of Truth: How Williamsburg Simplified Operations with Passport Payments
With its historic streets, a major university, and steady visitor traffic, Williamsburg, Virginia needed a smarter way to manage parking. For Chief Information Officer Mark Barham, the goal was clear: bring fragmented systems together under one roof, give staff a single source of truth, and create a better experience for residents and visitors alike. The […]

Delivering Seamless Parking and Payments at the University of Montana
In the mountain town of Missoula, Montana, the University of Montana serves just over 10,000 students with a lean parking team of six full-time employees. With only 4,500 parking spaces and constant demand, operational efficiency is everything. That’s why the university turned to Passport to modernize its antiquated parking systems and simplify financial operations – […]

From Complexity to Clarity: Why Pasadena Switched to Passport Payments
With historic streets, thriving business districts, and a growing demand for convenience, Pasadena, California needed a parking payment system that could keep pace. For Parking Manager Jon Hamblen, the goal was simple: modernize how payments were processed while giving the city more visibility and control behind the scenes. The Challenge: Outdated Systems and High Processing […]

The Payment Solution That’s Reshaping Omaha’s Parking Operations
Omaha, Nebraska is often recognized for hosting the College World Series, but as Parking and Mobility Manager Hannah Adeponu proudly states, the city is so much more. With a growing metro area, a revitalized downtown, and a commitment to modernizing infrastructure, Omaha is proving itself a leader in municipal innovation, rethinking everything from compliance and […]

Tampa, FL Streamlines Parking with a Unified Solution
The City of Tampa, known for its bustling tourism and vibrant local hotspots, thrives as a hub of activity. With a constant flow of visitors and residents, efficient curb management is a vital component of city operations. When Fed Revolte, Parking Division Manager, joined the City of Tampa, he wanted to modernize and create more […]
Using Sensor Data to Drive Compliance in Bend, OR
As one of the nation’s fastest-growing cities, the City of Bend, Oregon has continuously proven to push boundaries in curb management through innovation. See how the City is partnering with Passport and Cleverciti to improve its enforcement strategy, one that is precise, better connected, and enhances both the parking and operator experiences. Establishing a foundation […]

The City of Denver’s flexible solution to more user-friendly digital permits
In its continuous effort to create new efficiencies, Denver’s Department of Transportation and Infrastructure (DOTI) identified the need for a more adaptable Residential Parking Permit (RPP) system. Traditionally, Denver’s Annual Residential Parking Permit program had fixed start and end dates, usually with renewal periods of up to months. This annual permit structure meant that residents […]
Steering Chicagoland to Higher Compliance and Revenue with Total Parking Solutions, Inc.
Passport’s partnership with Total Parking Solutions, Inc. (TPS), a distributing partner for Flowbird multi-space equipment, integrates pay station hardware with Passport’s parking compliance solutions. This collaboration offers cities a holistic approach to parking and curb management, enhancing efficiencies and promoting compliance. The partnership empowers operators with a seamless platform for managing multiple parking compliance programs […]

Boosting app utilization and streamlining enforcement in Portland, ME
Portland, ME is an historic seaside city with a bustling downtown district. The City typically issues more than 120,000 tickets a year and was looking to update its enforcement operations with an integrated, real-time solution that minimized manual work and maximized efficiency. Through a competitive bid process, Portland found a partner in Passport, the leader […]
Covering more ground with LPR in Clayton, MO
The City of Clayton, MO blends a bustling business district with charming residential neighborhoods. As the county seat for St. Louis County, the City experiences fluctuations in populations on a day-to-day basis. “Our evening population is about 17,000. Our daytime population swells to about 46,000, so that’s what really drives the need for parking management,” […]