Parking
Mobile payments for parking: Simplify your parking management with technology that scales.
Case Studies
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Eastern Washington University Case Study
Located in Cheney, Washington, just west of Spokane, Eastern Washington University (EWU) prides itself on its diverse student body and beautiful surroundings. EWU has 18 surface lots to serve the 13,000 students that make up its campus community. The Problem EWU was going through a major restructure when the parking department learned its enforcement equipment […]
Sam Houston State University Case Study
Sam Houston State University (SHSU), located just over an hour north of downtown Houston, enrolls more than 20,000 students (undergraduate and graduate combined). With student population increasing for both on-campus and commuting students, new construction that eliminated existing parking spaces, and a staff size that has not increased to accommodate these changes, SHSU Parking Services […]
Baylor University Case Study
Baylor University, a private institution located in Waco, TX, has been experiencing unprecedented campus-wide growth. This development included the addition of three 1,000-space parking facilities along the perimeter of campus, in addition to the removal of interior surface parking lots and on-street parking from interior streets and pathways. Baylor’s Department of Parking and Transportation Services, […]
Video Case Study
Borough of Fort Lee, NJ Case Study
The Borough of Fort Lee’s Parking Authority team forms a united front to protect the residential community from the more than 100 million transient commuters that funnel across the George Washington Bridge annually. Historically, commuters have found the quaint borough, only a few miles from Manhattan, a safe and economical place to park and catch […]
Video Case Study
Memorial University Case Study
As Newfoundland and Labrador’s only university, Memorial has a special obligation to the people of this province. In 2017 the university’s total enrolment numbered 18,204 students, including approximately 13,500 undergraduates and 3,800 graduate students. That’s significant growth since 1925 and the first class of 55 students. Every day Memorial is striving to be more open […]
Utah Transit Authority Case Study
Utah Transit Authority (UTA) has one of the largest coverage areas of any public transportation agency. UTA’s use of mobile-first technology creates accessible and equitable transit solutions for all riders, now and as they prepare for future innovations. “What I see for the future of transportation is that it will be more connected, electric, safer, […]
Video Case Study
City Parking, Inc. Case Study
Located in Richmond and Norfolk, VA, CityParking Inc. is a private parking operation with over 4,000 spaces. Its facilities serve a range of clientele, from daily business parkers to students to retail shoppers and more. Prior to implementing a mobile solution, CityParking Inc. operated in cash and manual processes, “we used honor boxes, parking attendants, […]
Westminster Case Study
Known around the world as the home of Buckingham Palace, Westminster Abbey, and a number of other attractions, the City of Westminster is one of the busiest boroughs of London. Residents and tourists alike flood the streets to go about their daily commutes or to visit famous sites from history and film. To make getting […]
Tucson, AZ Transit Case Study
Nestled in the Sonoran Desert against the Santa Catalina mountains, Tucson is home to the University of Arizona as well as a busy commercial district. Students, faculty and commuters alike take the Sun Link streetcar, Sun Tran bus system and the commuter Sun Shuttle to head to campus and navigate the city. The City of […]
Wisconsin Dells Case Study
Wisconsin Dells is a small Midwestern city with a big reputation. While the city population is less than 3,000, Wisconsin Dells hosts approximately 3 million visitors each year, drawn to its natural waterways, sandstone formations, and family-friendly water parks. Wisconsin Dells had coin meters and credit card pay stations for residents and visitors, but it […]
EasyPark Vancouver Canada Case Study
Located in Vancouver, British Columbia, Canada, EasyPark is known in the parking industry as a leader and disrupter, due to its innovative customer experience initiatives, bold orange design and unique branding strategy. To modernize its parking payment system from meters and cash, EasyPark sought a private label mobile solution to fit into its brand strategy. […]
Video Case Study
University of Nebraska – Lincoln Case Study
The University of Nebraska- Lincoln (UNL) transitioned from its previous mobile parking app provider to Passport to improve the level of parker support and client service. Changing providers for a customer-facing system like mobile payments can be risky, and successfully transitioning providers requires experience and care. Passport is an expert in technology implementations and transitions […]
Spokane, WA Case Study
With Passport With Passport’s comprehensive mobile payment solution, Spokane has decreased its reliance on meters and cash. Fast Implementation Passport and the city of Spokane worked together to quickly implement the new parking mobile payment pilot within 18 days. Passport was able to provide a more reliable and dependable solution to the city, giving the […]
University of Florida Case Study
Thirteen garages and 150 surface lots dot the 2,200 acre University of Florida campus, home to 50,000 students and over 20,000 faculty and staff. In addition to daily parkers, thousands of visitors also make the trek to campus, including speakers, researchers, prospective students and families, and patients and visitors to the university hospital. Needless to […]
Gainesville, FL Case Study
With Passport Gainesville and the University of Florida have a convenient mobile payment solution for the students and residents. Instead of having to download multiple apps or becoming accustomed to a variety of parking rules and processes, the citizen-centric teams at the City of Gainesville and the University of Florida have come together to create […]
Cities Partner with Passport, Scooter Company on Pilot Program
E-scooter pilots in Charlotte, Detroit and Omaha are creating a framework for future micro-mobility programs