Parking
Mobile payments for parking: Simplify your parking management with technology that scales.
Real-Time Enforcement On the Go
Passport Enforcement: A cloud-based solution enabling parking management anywhere your enforcement officers need to go. Enforcement happens on the move - not from behind a desk or docking station.
See Us In Action
$1B
mobility payments processed
Compliant
PCI-DSS & SSAE18
#1
in app user ratings
Watch a demo of our end-to-end parking management platform.
“Out of all the companies we’ve worked with, Passport has been the best-- they’ve been the most responsive, and we’ve been really happy with Passport and the product that they’ve offered us.”
Matthew Collver, Police Sergeant, Breckenridge, CO
“[LPR] was a game-changer for us. It QUADRUPLED our man power. One person, who couldn't walk through the garage in an hour earlier, could patrol a 1,000 space garage in 15 minutes and be more accurate than they ever were walking through the lot. It provided us a whole new playbook for what we could do with parking.”
Matt Penney, Director of Parking & Transportation Services
"We've established a return on investment within year 1. Our current stand from where we've come, we've met a lot of our goals. You can scale back and forth and you're really writing the rule book.”
Matt McDaniel, Former Associate Director & Deputy Chief, Sam Houston State University
“The residents have more parking now… Our enforcement is much more efficient, we cover much more territory. They go right down the block, the camera picks up the plates, they know who’s registered, who’s not. It’s very simple. And that’s how we do our enforcement now.”
Gloria Gallo, Executive Director, Ft. Lee NJ Parking Authority
“Passport and the experience and technological insight that they bring to the table has enabled the City of New Haven and our enforcement to become more user efficient and public friendly. The new system allows the officers in the field to do more with less effort, as well as convey more real-time information to the public than ever before.”
Former Deputy Director Of Transportation, New Haven, CT
“My initial impression of Passport was how enthusiastic the staff was and and their commitment to teamwork...not only do those thoughts still remain, but they have been validated. I am impressed with all of team members that I have had contact with from Passport.”
John Peverada, Parking Manager for Portland
Real-Time System for Real-Time Operations
Parking enforcement software built for the way you work
Passport’s cloud-based suite connects your operations team—and back-end database—with officers on the street.
Back office & reporting features:
- Real-time data synchronization with no need to “dock” and download data
- Live officer monitoring for added security and enhanced customer service
- GPS-tracked data to help you manage and optimize officer beats and schedules
- Reports identifying repeat offenders and additional custom reporting capabilities
- A ticket heatmap to illuminate high density areas, often an indicator of insufficient signage, issues with hardware or suboptimal officer coverage
Eliminate Manual Processes
From citation issuance to payment processing, all under one powerful solution
Passport’s dynamic enforcement platform gives officers the easy-to-use tools they need to monitor and report quickly and accurately.
Monitoring, issuance and payment features:
- GPS-based ticket issuance for more accurate enforcement
- Handheld ticketing with multiple hardware options (Zebra, N5s, bluetooth printers, etc.) and a user-friendly mobile app
- Offline ticket issuance when no internet connection is available
- Options to attach photo evidence, violator notes and internal notes for adjudication – added information that can streamline the payment and appeal process
- Integration with license plate recognition (LPR) technology and real-time data pulls up-to-the minute intelligence
- Digital chalking and Scofflaw management
- More accurate vehicle data searches using ‘fuzzy’ matching
- Incident reporting so officers can quickly make note of issues such as graffiti and broken hardware
Improve compliance and payments with more accurate enforcement
Making citations easier to view and pay means you can collect more revenue, faster.
Passport’s cloud-based technology leverages GPS data, a powerful back-end system and unique features to deliver more accurate and detailed citations.
Payments, appeals and overdue letter generation features:
- Real-time citation search and payment – violators can locate and address their citation as soon as it’s issued
- Citation payments with the click of a button via Passport’s mobile parking app
- Lockbox integration
- A mobile web experience featuring your organization’s branding
- A back office system supporting in-person transactions
- Automated appeal notifications, management, resolution and court system integrations
- Sort outstanding legacy and overdue citations, match them with registered owner information and send mail notifications
- Generate custom, branded notices, which Passport will print and mail after verifying all addresses
- Create escalation schedules to automatically increase fees after a specified number of days
Automate with LPR
Leverage the power of technology to operate more efficiently.
License plate recognition (LPR) technology is a game changer for enforcement teams.
LPR features:
- Integrations with various LPR technologies
- License plate scanning that searches for active parking sessions, permits, potential Scofflaws and whitelist/blacklist status
- License plate scanning to mark, track and enforce time limits / overtime
Mobility Management Platform
Connect
Implement a digital infrastructure layer to connect multiple modes of transportation
Control
Manage complex rules & rates across mobility providers for real-time curbside management
Achieve
Drive outcomes like congestion relief and equitable access to transportation
Passport Mobile Parking App
Combine Passport Enforcement and PassportParking® platforms for a complete and integrated parking management solution. PassportParking®, our mobile parking solution, scales uniquely for your needs.
Digital Permits Platform
The PassportParking® app works hand in hand with the Passport Permit solution, which automates digital permit issuance, waitlist management and more
Delivering Seamless Integrations
Your operation requires technology solutions that work well together. We understand the importance of successful integrations and our experienced team will work with you to connect Passport solutions with the other technologies that power your operation. Passport handles the integrations so you can spend more time managing your operation.
Our Commitment to Security, Accessibility and Reliability
Passport is proud to offer the highest levels of security, accessibility and reliability.
SSAE18 Type I and II Compliance Audits
PCI DSS Level 1 Certified
Visa & Mastercard Registered Service Provider
The Passport Difference
We take pride in the products we create, but Passport is much more than a software company. Our suite of professional services are unmatched in the transit management
technology space. When you work with Passport, you’ll receive:
- Expert Transition Support: A dedicated project management team will deliver training and support to ensure your implementation is as effortless as possible.
- Dedicated Client Success: Your client success manager is there to help you get the most out of your Passport technology.
- 24x7x365 Customer Service: We’ll be standing by to help you troubleshoot and adapt as your operation continues to evolve.
Solutions by Passport
Parking
Mobile payments for parking: Simplify your parking management with technology that scales.
Learn More Permits
An end-to-end permit platform that enables you to manage your operations, not stacks of paperwork.
Learn More
Enforcement
Real-time enforcement on the go gives you unprecedented access to insights and data.
Learn More
Transit
Mobile ticketing: Enable commuters to track and pay for their trip in one app.
Learn More
Tolling
Mobile cashless tolling brings efficiency and simplicity to your operations.
Learn More
Back Office & Reporting
Equip your operations team with real-time data and management tools to make informed decisions.
Learn MoreReady to get started?
Get in touch and a product specialist will get back to you shortly.
Related News
Jan 30, 2019
Passport launches end-to-end parking management solution in City of St. Augustine
City to offer ParkStAug mobile payment app, digital permits and a new enforcement system powered by Passport St. Augustine, Fla. (Jan. 30, 2019) — Passport, the …
Dec 21, 2018
City of Windsor upgrades to real-time enforcement platform
New technology improves accuracy, convenience and efficiency Originally published in the 4th Quarter 2018 issue of Parker Magazine In today’s increasingly fast-paced world, more cities are turning …
Dec 14, 2018
City of Charlotte, airport partner with Passport on parking enforcement
Originally published by Charlotte Business Journal on Dec. 13, 2018 Passport, a Charlotte-based mobile payments company, recently secured a project with the city of Charlotte and …
Cities Partner with Passport, Scooter Company on Pilot Program
E-scooter pilots in Charlotte, Detroit and Omaha are creating a framework for future micro-mobility programs