Passport

Real-Time Enforcement On the Go

Passport Enforcement: A cloud-based solution enabling parking management anywhere your enforcement officers need to go. Enforcement happens on the move - not from behind a desk or docking station.

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Trusted by
550+ Clients Worldwide

See Us In Action

$2B+

payments processed

Compliant

PCI-DSS & SSAE18

#1

in app user ratings

Watch a demo of our end-to-end parking management platform.

“My initial impression of Passport was how enthusiastic the staff was and and their commitment to teamwork...not only do those thoughts still remain, but they have been validated. I am impressed with all of team members that I have had contact with from Passport.”

John Peverada, Parking Manager for Portland

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“Out of all the companies we’ve worked with, Passport has been the best-- they’ve been the most responsive, and we’ve been really happy with Passport and the product that they’ve offered us.”

Matthew Collver, Police Sergeant, Breckenridge, CO

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“Passport and the experience and technological insight that they bring to the table has enabled the City of New Haven and our enforcement to become more user efficient and public friendly. The new system allows the officers in the field to do more with less effort, as well as convey more real-time information to the public than ever before.”

Former Deputy Director Of Transportation, New Haven, CT

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enforcement

Real-Time System for Real-Time Operations

Parking enforcement software built for the way you work

Passport’s cloud-based suite connects your operations team—and back-end database—with officers on the street.


Back office & reporting features:

  • Real-time data synchronization with no need to “dock” and download data
  • Live officer monitoring for added security and enhanced customer service
  • GPS-tracked data to help you manage and optimize officer beats and schedules
  • Reports identifying repeat offenders and additional custom reporting capabilities
  • A ticket heatmap to illuminate high density areas, often an indicator of insufficient signage, issues with hardware or suboptimal officer coverage

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Eliminate Manual Processes

From citation issuance to payment processing, all under one powerful solution

Passport’s dynamic enforcement platform gives officers the easy-to-use tools they need to monitor and report quickly and accurately.


Monitoring, issuance and payment features:

  • GPS-based ticket issuance for more accurate enforcement
  • Handheld ticketing with multiple hardware options (Zebra, N5s, bluetooth printers, etc.) and a user-friendly mobile app
  • Offline ticket issuance when no internet connection is available
  • Options to attach photo evidence, violator notes and internal notes for adjudication – added information that can streamline the payment and appeal process
  • Integration with license plate recognition (LPR) technology and real-time data pulls up-to-the minute intelligence
  • Digital chalking and Scofflaw management
  • More accurate vehicle data searches using ‘fuzzy’ matching
  • Incident reporting so officers can quickly make note of issues such as graffiti and broken hardware

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Improve compliance and payments with more accurate enforcement

Making citations easier to view and pay means you can collect more revenue, faster.

Passport’s cloud-based technology leverages GPS data, a powerful back-end system and unique features to deliver more accurate and detailed citations.


Payments, appeals and overdue letter generation features:

  • Real-time citation search and payment – violators can locate and address their citation as soon as it’s issued
  • Citation payments with the click of a button via Passport’s mobile parking app
  • Lockbox integration
  • A mobile web experience featuring your organization’s branding
  • A back office system supporting in-person transactions
  • Automated appeal notifications, management, resolution and court system integrations
  • Sort outstanding legacy and overdue citations, match them with registered owner information and send mail notifications
  • Generate custom, branded notices, which Passport will print and mail after verifying all addresses
  • Create escalation schedules to automatically increase fees after a specified number of days

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Automate with LPR

Leverage the power of technology to operate more efficiently.

License plate recognition (LPR) technology is a game changer for enforcement teams.


LPR features:

  • Integrations with various LPR technologies
  • License plate scanning that searches for active parking sessions, permits, potential Scofflaws and whitelist/blacklist status
  • License plate scanning to mark, track and enforce time limits / overtime

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Delivering Seamless Integrations

Your operation requires technology solutions that work well together. We understand the importance of successful integrations and our experienced team will work with you to connect Passport solutions with the other technologies that power your operation. Passport handles the integrations so you can spend more time managing your operation.

& Many More

Our Commitment to Security, Accessibility and Reliability

Passport is proud to offer the highest levels of security, accessibility and reliability.

SSAE18 Type I and II Compliance Audits

PCI DSS Level 1 Certified

Visa & Mastercard Registered Service Provider

The Passport Difference

We take pride in the products we create, but Passport is much more than a software company. Our suite of professional services are unmatched in the transit management
technology space. When you work with Passport, you’ll receive:

  • Expert Transition Support: A dedicated project management team will deliver training and support to ensure your implementation is as effortless as possible.
  • Dedicated Client Success: Your client success manager is there to help you get the most out of your Passport technology.
  • 24x7x365 Customer Service: We’ll be standing by to help you troubleshoot and adapt as your operation continues to evolve.

Ready to get started?

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Procuring for a Mobility Platform?

Learn all the essentials with the Parking Management Buyer’s Guide.

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