“When evaluating your parking system and whether or not to go mobile, think comprehensively about how you can change your business model and improve your customer’s experience. Passport helped us replace current systems and open new opportunities to improve our campus parking”

Christina Caruso, Parking Services, University of Delaware

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"We've established a return on investment within year 1. Our current stand from where we've come, we've met a lot of our goals. You can scale back and forth and you're really writing the rule book.”

Matt McDaniel, Former Associate Director & Deputy Chief, Sam Houston State University

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“We now live in an environment where everyone has a computer in their pocket. More and more, we have reason to conduct business with that device, and if you don’t bring that option to people, they’ll look for it somewhere else.”

Scott Fox, Director of Transportation and Parking Services

"Our transition to Passport was seamless & virtually unnoticeable. The management software user interface and reports are robust and intuitive for the operator. Since our transition, we have rolled out additional payment solutions & parking areas to provide additional hourly parking operations for our customers. The Passport team has been quick to respond and completed projects in a time that exceeded our expectations."

Dan Carpenter, Director of Parking and Transit Services, University of Nebraska, Lincoln

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“[LPR] was a game-changer for us. It QUADRUPLED our man power. One person, who couldn't walk through the garage in an hour earlier, could patrol a 1,000 space garage in 15 minutes and be more accurate than they ever were walking through the lot. It provided us a whole new playbook for what we could do with parking.”

Matt Penney, Director of Parking & Transportation Services

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“We had meters and [the] PassportParkingⓇ app, and a few months in, I thought ‘Why do we even have meters?’ With mobile, we have an idea of where people are parking, how long they’re parking, and we don’t have to unload the meters every three days and work to maintain them. It’s easy for the customer and it’s easy for the provider.”

Andy Pruitt, Parking Facilities Coordinator, Purdue University

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