Cities that share data through technology can experience numerous benefits including enhanced decision-making, increased transparency and collaboration, and improved customer experience. In particular, benchmarking enables cities to optimize their operations based on comparisons to other peer cities. However, determining which cities to use as peers and getting access to current, relevant data is time consuming and expensive.

In this session, hear from the City of Tampa on how it is using benchmarking data to improve its operations effectively and affordably. We’ll also learn how concrete benchmarking examples can be used to communicate effectively both with elected officials and the public.