We’re celebrating the season with 12 Days of Favorite Passport Features—a fun series where team members across Product, Engineering, Implementations, Client Success, Sales, and Support spotlight some of the tools and features that make a big impact for our partners.

Dive deeper into each of the “12 Days” below, or view the full video playlist here!

Day 1: Handheld License Plate Recognition (LPR)

First up on our 12 Days of Favorite Passport Features: Handheld License Plate Recognition! Handheld LPR streamlines the monitoring and issuance process, making it faster and more efficient to manage compliance and keep operations running smoothly.

 

Day 2: Notifications and Restrictions in the Passport Parking App

This clip spotlights the Notifications and Restrictions feature in the Passport Parking App! This feature keeps users informed about where and when they can park—saving drivers time and improving communication in any parking environment.

 

Day 3: Process Appeals within Passport’s Portal

Let’s talk about the Appeals Process within Passport’s portal! It makes life easier for end users while providing back-office teams with seamless access to all the relevant citation details—all in one place.

 

Day 4: Manage Permit Customization

Ever wish managing permits was easier? With the Manage Permits Customization feature in our back office, users can tailor how to search for permits, making the system feel more intuitive and personalized to you.

 

Day 5: Citation Density Map

Looking for a clearer picture of parking trends? Enter the Citation Density Map—a powerful heat map that visualizes citation data, helping clients spot patterns, optimize enforcement, and make smarter, data-driven parking decisions.

 

Day 6: Premium Reporting for Card Present

This clip highlights Premium Reporting for Card Present—a powerful new tool for Payments-as-a-Service users.

This feature streamlines transaction management, allowing you to process, view, and reconcile payments all in one place. Plus, you can now track transaction metrics down to the individual meter or  pay station level, giving you greater visibility and control.

 

Day 7: Fuzzy Matching

Fuzzy Matching is here to keep things accurate. By catching minor character misreads, this feature ensures tickets aren’t issued in error—helping officers work with confidence and keeping operations running smoothly.

 

Day 8: Guest Checkout

Don’t want to download an app to park? No problem! With Guest Checkout, parkers can quickly pay for parking without any extra steps. It’s a seamless way to improve convenience and deliver a better parking experience.

 

Day 9: Citations Details Page

The Citation Details Page in Passport’s portal is your launch point for managing citations in the back office. It provides a clear, organized view of all citation data, making it easier to review, take action, and streamline operations.

 

Day 10: Pricing Transparency Update

The Pricing Transparency Update in the Passport Parking App ensures parkers always know exactly what they’ll pay—no surprises, just clarity. It’s a simple way to build trust and improve the parking experience.

 

Day 11: QR Codes on Printed Citations and Letters

Tired of typing in citation details manually? With QR Codes on Citations and Letters, users can simply scan the code to go directly to their citation in the payment portal—no manual data entry, no hassle.

 

Day 12: Compliance Dashboard

Check out the Compliance Dashboard—a powerful tool for tracking citation metrics and gaining valuable insights to make smarter, data-driven decisions.