The Movement to Artificial Intelligence

Article by: Maxwell Mickey, Sales Associate at Passport

Artificial Intelligence Influences Transportation

The evolution to artificial intelligence is here and it is moving at an incredible rate. The progression of new technology brings a newfound enhancement to efficiency which will greatly affect the transportation industry. For transportation, new jobs that have never before been needed are making their debut into the scene.

“Artificial intelligence will create many jobs as it eliminates others, but the challenging thing for those displaced is that new opportunities do not always line up perfectly with the losses,” said Ginni Rometty, CEO of IBM.

Artificial Intelligence Brings New Technology, New Jobs

As artificial intelligence gains traction, the transportation industry is seeing a lift in new jobs that have not been introduced prior. In the past, jobs such as “Citation Enforcement Officer” might be replaced with titles like “Citation Analyst” in the future. The creation of new software, technology, and tools to improve processes will likely see a shift in skill sets required. For example, with Passport’s citation management platform, enforcement officers are now gaining access to backend data that they likely have not been given access to before. The data will provide officers with the ability to track parking and citation patterns, as well as analyze the data to help create a seamless parking experience for both the parker and decision makers. As artificial intelligence benefits mankind, it’s completely transforming the industry.


For one, officer’s now have the functionality to issue citations through a smartphone device, although this adds value to their workflow, many fear the movement toward AI will take away their jobs.

AI isn’t necessarily taking away jobs, but really re-adjusting the way these jobs function. Throughout time, new technology has come along and society has adjusted and adopted the need to handle new responsibilities, tasks, etc. By adapting to the changes that come along with AI and new technology, it further pushes industry innovations and the need to continue to be better.

Bill Gates, entrepreneur and co-founder of Microsoft, believes that in the next 10 years, machines will be completing human tasks. With a vast amount of research in speech recognition and computer vision, Gates said tasks like warehouse work and “machines that can outpace humans in certain areas of knowledge” will tremendously influence our society. As the transportation industry gains new technology, we’ll see a lift in efficiency and overall experience for users. To benefit the progression of artificial intelligence, we must be willing to adapt – if not, we risk lagging behind.