Passport acquires Complus Data Innovations to enable more cities to facilitate curbside transactions

Acquisition reaffirms Passport’s commitment to building the industry standard for parking enforcement software

Charlotte, N.C. (June 6, 2019) Passport today announces its acquisition of parking enforcement company, Complus Data Innovations (Complus). Together with Complus, Passport helps nearly 1,000 clients manage more than 15 million feet of curbside space – the distance from Los Angeles to New York City – through its industry-leading technology to regulate access to and collect digital payments for public parking, transit, and tolling systems. This acquisition extends Passport’s position as the leading public-sector digital platform for mobility management and parking payments.

Passport has placed an emphasis on helping cities manage and regulate access to their curb space, because poorly managed curbs can increase traffic congestion and create unsafe conditions on city streets and sidewalks. As the only tool deployed in the field to enforce parking compliance at the curb, enforcement systems ensure that city rules and goals are implemented fairly and efficiently across existing and emerging modes, such as micro-mobility.

“Compliance is the backbone of a city’s mobility operations and ensures effective and equitable usage of a finite and increasingly-strained resource: the curb. It is vital that cities have an efficient way to manage access to curb space,” said Bob Youakim, CEO of Passport. “With the acquisition of Complus, Passport can expand its international footprint, providing even more cities a strong, robust, real-time enforcement solution.”

Complus has been a leader in parking enforcement technology in the U.S. since 1986 and recently celebrated its 33rd anniversary. This deep industry expertise will help Passport strengthen its parking enforcement product, a foundational element of the company’s industry-leading suite of parking management solutions.

“In the past decade, Passport has emerged as an innovator and technological leader in the parking and mobility industry and has a strong track record of success. We are excited that our clients will now be a part of the Passport family,” said Eleonore Adkins, vice president of client success at Complus. “Together with Passport, Complus will be able to help clients better manage their operations and enforce parking compliance.”

This is Passport’s second acquisition in eight months to enhance its enforcement offering, following the acquisition of NuPark, known for its license plate recognition (LPR) technology. Along with the legacy NuPark and Complus teams, Passport is leading the way with the new industry standard enforcement solution, which provides real-time updates and reporting capabilities, integrates with LPR technology and enables enforcement officers to quickly and accurately write citations from a handheld device. With Passport’s cloud-based solution, cities can improve compliance and payments with more efficient enforcement. Additionally, the enforcement software connects with other mobility services through a central platform, allowing clients to grow and scale their operations.

About Passport
Passport is transforming mobility management for cities, empowering them to create more livable and equitable communities. Passport’s mobility platform enables clients to digitally coordinate all modes of transportation and implement real-time, data-centric management of their curbside and streetspace through its enterprise software. Trusted by nearly 1,000 cities, universities and agencies, including Chicago, Toronto, London, Los Angeles, and Miami, Passport is one of the fastest growing companies on the Inc. 500 and Deloitte Technology Fast 500 lists. Passport is backed by Bain Capital Ventures, Grotech Ventures, MK Capital, and Relevance Capital. For more information, visit




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