Providence picks Passport to replace its legacy enforcement and permitting systems
Launching August 31, Rhode Island’s capital brings enforcement, permits, and payments onto one platform — the latest of more than 90 enforcement and payments modernizations Passport has delivered since 2024.
Providence, R.I. (Aug. 31, 2026) – The City of Providence today retired the aging, disconnected systems behind its parking enforcement and permitting operations and upgraded to Passport, the most trusted technology partner for innovative curb management solutions. Providence now runs its curb the way more than 800 cities and private operators across North America already do: on one platform instead of four.
What changes is not subtle. Officers issue and print citations from mobile devices. Residents apply for, renew, and manage permits through a convenient online portal that is now more tightly integrated with accurate enforcement monitoring. Violations get resolved online. And every parking dollar the city collects (citations, permit fees, parking sessions) now settles through Passport Payments, purpose-built for how cities actually move money.
“Improving our local quality-of-life means making City services simpler, more convenient and easier to access,” said Mayor Brett P. Smiley. “By bringing parking enforcement, permitting and payments together on one easy to use platform, we are making it easier for neighbors to interact with the City and helping our teams deliver services more efficiently to all of our neighbors.”
Providence is not an outlier. It is the pattern. Since 2024, Passport has stood up more than 90 enforcement and payments modernizations for cities across 31 U.S. states and Canadian provinces — going from signed contract to live operation in a median of 66 days. Passport’s data shows 87% of cities adding enforcement technology bring payment processing on at the same time, because at the curb the two were never really separate. Most cities have simply been forced to treat them that way.
“Cities are done stitching four vendors together and hoping the data lines up,” said Anthony Caddell, Regional Sales Director at Passport. “Providence made the call to fix all of it at once, and we worked very closely with their team to make that a 66-day project instead of a three-year one. That’s the work we want to be doing with every city in the country.”
See how cities of every size are modernizing the curb at www.passportinc.com.
About Passport
Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes.
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Media Contact:
pr@passportinc.com
