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July 13, 2026

Boston, MA: A Blueprint for Modernizing 40 Years of Parking Operations

For four decades, the City of Boston ran its entire parking enforcement and permit program through a single vendor. The contract had grown so complex that city staff couldn’t fully explain how their own systems worked, and the city hadn’t received a single competitive bid in 35 years. When the incumbent signaled it might raise […]

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Sarasota, FL: One Connected Parking Ecosystem

Running a citywide parking program requires more than siloed point solutions. In this video, Broxton Harvey, General Manager of Parking for the City of Sarasota, shares how mobile pay parking, enforcement, permits, and payments work together in one connected parking ecosystem, helping his team operate more efficiently and with greater visibility. As Sarasota’s partner, Passport […]

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Toronto Parking Authority: Innovation at the Gate

Managing parking across a busy city like Toronto requires efficiency, seamless technology and a user-first approach. We sat down with Faiyaz Patel, Director of Parking Development at TPA, to hear how his team is leveraging Passport to modernize gated parking, EV charging, and future-ready solutions to create a smoother experience for drivers. As TPA’s strategic […]

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Videos

Tampa, FL: A Compliance Solution in Action

When Fed Revolte joined as Parking Division Manager for the City of Tampa, managing parking operations across multiple back-office systems was complex and time-consuming. We caught up over Zoom to hear firsthand how Passport has helped streamline operations, making it easier to expand paid parking, enhance compliance with smarter enforcement tools, and prioritize officer safety. […]

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Green Bay, WI: Compliance Spotlight

Gaylord K., an Enforcement Officer from Green Bay, WI, shares what he loves most about using Passport’s compliance software.

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April 1, 2024

City of Clayton, MO

Hear from Gary Carter (Director of Economic Development) and Ron Middleton (Parking Supervisor) on how the City of Clayton, MO upgraded its operations to a digital parking and enforcement solution.

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City of Portland, ME

John Peverada of Portland, ME discusses how the City manages its mobile pay parking, parking enforcement, digital permitting and more through a single system, bringing it “out of the Dark Ages and into the 21st century.”  

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City of Bend, OR

Tobi Marx from the City of Bend, OR shares his perspectives on parking equity and the evolution of curb management.    

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City of Grand Rapids, MI

Jennifer Kasper from the City of Grand Rapids, MI shares how the City is meeting the needs of its parkers by offering multiple payment options for parking.  

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Passport: More Than Just a Technology Partner

Industry leaders from Austin, TX, Bend, OR, Grand Rapids, MI, Portland, ME and Raleigh, NC share their experience in digitizing their operations and sharing a collaborative partnership with Passport.    

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