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May 7, 2026

Configuration vs. Customization: A Guide for Municipal Parking and Mobility Leaders

Every city is different. So when parking and mobility leaders evaluate new technology, the pitch to build something custom can feel like the obvious answer: something tailored, something yours. But that instinct, left unexamined, often leads to systems that are harder to maintain, slower to update, and more expensive to scale over time. The better […]

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April 21, 2026

Regional Webinar Series: What’s Top of Mind in the Mid-Atlantic

As part of Passport’s Regional Webinar Series, leaders across the Mid-Atlantic came together to discuss one of the most talked-about topics in parking today: automated enforcement and citations by mail. Moderated by Zach Earles, Senior Account Executive at Passport, the conversation featured Chuck J. Boddy (Chief of Parking Management, Prince George’s County, MD), Mark Barham […]

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April 14, 2026

What We’re Hearing From Cities Evaluating Parking Technology

Evaluating parking technology goes beyond comparing features. It’s about how a system fits into daily operations, supports financial workflows, and holds up over time. Lately, a few consistent themes have surfaced in our discussions. While every city has its own unique set of priorities, the underlying challenges are surprisingly similar across municipalities of all sizes. […]

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April 7, 2026

Scaling Up Without Selling Out: How To Grow Upmarket Without Losing Your Culture And Company Foundation

Originally published for Forbes Business Council. Written by Khristian Gutierrez, Passport CEO Growth is exciting, until it starts to change who you are. Many technology companies never truly stop to consider what that change will cost them. In the rush to move upmarket, culture is often treated as a drag on growth rather than the force […]

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March 17, 2026

Space-Based vs. License Plate-Based Parking: How Cities Decide What Works

As cities modernize parking operations, one common question is how parking permissions should be structured: should payment be tied to a specific space, or to a vehicle’s license plate? This decision isn’t about declaring one model universally better. It’s about understanding how each approach supports enforcement, data visibility, and long-term operational goals. Two Models, Different […]

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News

Port of Hood River, OR selects Passport to enhance parking compliance and payment operations

Paid parking, digital parking enforcement, and payment processing solutions now powered by Passport’s platform Port of Hood River, Ore. (March 2, 2026) – The Port of Hood River, Oregon has partnered with Passport to modernize how parking is managed across the community. Through Passport’s platform, the Port now operates paid parking, parking compliance, and payment […]

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February 3, 2026

Ten Years on the GovTech 100: Partnering with Governments to Modernize the Curb

We’re proud to share that Passport has been named to the GovTech 100 for the 10th consecutive year. Published annually by Government Technology magazine, the GovTech 100 is the market-leading list recognizing the top 100 companies in government technology. This recognition reflects a decade of partnership with the public-sector agencies we support. Built with and […]

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January 7, 2026

Growth With Grit: Scaling With Clients at the Forefront

Whether a city is just beginning its digital journey, refining existing operations, or ready to take on what’s next, meeting them where they are is how real partnerships are built. That belief has guided Passport from the start, and it continues to shape how we operate, grow, and support the communities we serve. In 2025, […]

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December 9, 2025

Modern Parking Enforcement: From Patrol to Photo Technology

The future of parking enforcement is already here. What once relied on officers walking routes and marking tires has evolved into a spectrum of guided, directed, and automated photo enforcement methods that help cities improve compliance, accuracy, and efficiency. Each approach plays a role in how technology is reshaping parking operations across the country. From […]

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December 3, 2025

Displacing Antiquated Systems: How To Convince A Market To Modernize

Originally published for Forbes Business Council. Written by Khristian Gutierrez, Passport CEO Companies, organizations and governments face a common dilemma: How do you encourage a market deeply accustomed to “the way things have always been” to embrace more modern, digital solutions? This challenge is especially acute in government technology: Some systems range from 23 years to 59 […]

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