For four decades, the City of Boston ran its entire parking enforcement and permit program through a single vendor. The contract had grown so complex that city staff couldn’t fully explain how their own systems worked, and the city hadn’t received a single competitive bid in 35 years. When the incumbent signaled it might raise […]
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One parking enforcement officer, dozens of facilities, hundreds of spaces, and thousands of vehicles a day. That’s the reality for a lot of cities right now, and it’s not sustainable. Staffing hasn’t kept pace with how much parking operations have grown, so the gap between what enforcement teams are expected to cover and what they […]
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The International Parking & Mobility Institute (IPMI) Conference & Expo found its home in Milwaukee this year, and the city brought the right energy. It turned out to be the perfect backdrop for what became one of Passport’s strongest IPMI showings yet. From a packed expo floor to packed sessions and an awards ceremony full […]
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Originally published as an online exclusive for Parking & Mobility Magazine. Written by Sam Warnecke, Vice President of Sales at Passport Across the country, city budgets are being pulled in opposite directions. Rising costs for essential services, infrastructure maintenance, and climate adaptation collide with slowing tax revenues and unpredictable federal support. At the curb, the struggle plays out in […]
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Cities of every size run their parking enforcement on Passport, and that’s by design. A major county replacing its citation management system and a small town modernizing for the first time are on the same platform, moving through the same process, supported by the same team. What a city needs from its enforcement technology doesn’t […]
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Every city is different. So when parking and mobility leaders evaluate new technology, the pitch to build something custom can feel like the obvious answer: something tailored, something yours. But that instinct, left unexamined, often leads to systems that are harder to maintain, slower to update, and more expensive to scale over time. The better […]
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As part of Passport’s Regional Webinar Series, leaders across the Mid-Atlantic came together to discuss one of the most talked-about topics in parking today: automated parking enforcement and citations by mail. Moderated by Zach Earles, Senior Account Executive at Passport, the conversation featured Chuck J. Boddy (Chief of Parking Management, Prince George’s County, MD), Mark […]
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Evaluating parking technology goes beyond comparing features. It’s about how a system fits into daily operations, supports financial workflows, and holds up over time. Lately, a few consistent themes have surfaced in our discussions. While every city has its own unique set of priorities, the underlying challenges are surprisingly similar across municipalities of all sizes. […]
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Originally published for Forbes Business Council. Written by Khristian Gutierrez, Passport CEO Growth is exciting, until it starts to change who you are. Many technology companies never truly stop to consider what that change will cost them. In the rush to move upmarket, culture is often treated as a drag on growth rather than the force […]
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As cities modernize parking operations, one common question is how parking permissions should be structured: should payment be tied to a specific space, or to a vehicle’s license plate? This decision isn’t about declaring one model universally better. It’s about understanding how each approach supports enforcement, data visibility, and long-term operational goals. Two Models, Different […]
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