Passport Cookie Policy
Last Updated: January 22, 2026
1. Introduction
Passport Labs, Inc. (“Passport,” “we,” “us,” or “our”) uses cookies and similar technologies on our websites and online services, including www.passportinc.com and related subdomains, web portals, and applications that link to this Cookies Policy (collectively, the “Sites”).
This Cookies Policy explains:
- what cookies and similar technologies are;
- how we use them on our Sites; and
- how you can manage your cookie preferences, including through our cookie preferences tool.
This Cookies Policy should be read together with our Privacy Policy and Your U.S. State Privacy Rights notice.
2. What are cookies and similar technologies?
Cookies are small text files that are stored on your browser or device when you visit a website. They allow the website to recognize your device, remember your preferences, and help us understand how our Sites are being used.
We use the term “cookies” to include:
- Browser cookies
- SDKs and mobile identifiers
- Pixels, tags, and web beacons
- Local storage objects and similar technologies
Cookies may be set by Passport (first-party cookies) or by third parties (third-party cookies) that provide services to us, such as analytics, advertising, or social media features.
Some cookies are session cookies (they expire when you close your browser), while others are persistent cookies (they remain on your device for a longer period or until you delete them).
3. How we use cookies
We use cookies and similar technologies on our Sites to:
- Operate our Sites and services, e.g., enabling you to navigate pages, log in, and access secure areas.
- Remember your preferences, e.g., language, region, and cookie choices.
- Measure and improve performance, e.g., understanding how users interact with our Sites so we can fix issues and improve content and layout.
- Support analytics and research, e.g., analyzing aggregated usage trends and the effectiveness of our communications.
- Support advertising and marketing, e.g., measuring the effectiveness of our communications and marketing campaigns (including conversion measurement), where permitted by law. In some U.S. states, these activities may be considered a “sale” or “sharing” of personal information.
4. Types of cookies we use
The specific cookies we use may change from time to time, but they generally fall into the categories below.
- Strictly Necessary Cookies
- Required for the Sites to function correctly (for example, to load pages, enable security features, and manage cookie preferences).
- You cannot turn these cookies off in our systems, but you can configure your browser to block or alert you about them. If you do so, some parts of the Sites may not work.
- Functional / Preference Cookies
- Allow the Sites to remember choices you make (such as language, region, or other settings) and provide enhanced, more personalized features.
- Performance / Analytics Cookies
- Help us understand how visitors use the Sites (for example, which pages are most frequently visited and how users move around the Sites).
- We use this information to maintain, operate, and improve our Sites and services.
- Advertising and Targeting Cookies
- Used to measure the effectiveness of our marketing and communications (for example, conversion measurement and attribution related to our own campaigns) and to help us understand how visitors engage with our Sites.
- We or our service providers may set these cookies for the purposes described above. In some U.S. states, use of these cookies and related disclosures may be considered a “sale” or “sharing” of personal information.
5. Managing your cookie preferences
Cookie Settings
We deploy a Cookie Preferences center on our Sites.
- Through this tool, you can:
- Accept or reject non-essential cookies by category (e.g., analytics, advertising);
- Change your choices at any time; and
- In some U.S. states, indicate your preferences related to “sale” or “sharing” of personal information via cookies.
Your choices in the Cookie Settings tool will apply to the browser and device you are using. You may need to repeat your choices on different browsers or devices.
Browser settings
You can also configure your browser to block or delete cookies. Instructions are usually found in the “Help,” “Tools,” or “Settings” sections of your browser. If you block all cookies, the Sites may not function properly.
Industry opt-outs (online advertising)
Some third-party providers offer industry opt-out tools that may apply if cookies are used for targeted or interest-based advertising by participating companies. These tools are typically browser-specific and may not affect all cookie-based measurement.
For further information on interest-based advertising, you can also visit:
- Network Advertising Initiative (NAI): http://www.optout.networkadvertising.org
- Digital Advertising Alliance (DAA): http://www.aboutads.info/choices
These tools allow you to opt out of certain interest-based advertising by participating companies. Your choices are typically browser-specific.
Mobile app settings
For our mobile applications, your device operating system may offer options to limit ad tracking (for example, “Limit Ad Tracking” on iOS or “Opt Out of Ads Personalization” on Android). You can also manage permissions for location and other device access in your device settings.
6. Relationship to U.S. state privacy laws
In some U.S. states, including California under the CCPA/CPRA, our use of cookies and similar technologies for advertising and analytics may be considered a “sale” or “sharing” of personal information.
To learn more about these practices and your rights, and to exercise choices such as opting out of sale or sharing, please visit:
- Your U.S. State Privacy Rights page; and
- Our “Your Privacy Choices” link, which works together with our cookie and preference tools.
7. Third-party cookies and technologies
We may use third-party service providers to help us implement and manage cookies and other technologies, including:
- Analytics providers (e.g., tools that help us understand how our Sites are used and improve performance);
- Marketing and advertising partners (e.g., to measure our communications and campaigns conversion/attribution, or marketing campaigns);
- Tag management and consent tools (e.g., Ketch).
These third parties may set cookies on your device when you visit our Sites or when you interact with our content elsewhere on the internet. Their use of data is subject to their own privacy policies.
Our Sites may also contain links to or integrations with third-party websites, social media platforms, or services that use their own cookie practices, which we do not control. We encourage you to review the privacy and cookie policies of those third parties.
8. Changes to this Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Last updated” date at the top of this page. If we make material changes, we may provide additional notice as required by law.
9. Contact us
If you have any questions about this Cookies Policy or our use of cookies and similar technologies, you can contact us at privacy@passportinc.com or write us at Passport Labs, Inc., 5960 Fairview Road, Suite 250, Charlotte, NC 28210 USA.