Fall 2023 Release
View All Releases
At a Glance
Fall adds California DMV integration, Text to Park for parking sessions, a dedicated permits dashboard, and expanded ecosystem insights and benchmarking tools.
What's New
Text to Pay
Drivers can now initiate and pay for parking sessions via SMS, providing a simple option that requires no app download or account creation.
California DMV Integration
Passport now integrates with the California DMV, supporting placard validation, registered owner lookups, and registration hold release, streamlining enforcement workflows for California operators.
Texas Registration Sticker Scanning
Enforcement officers can now scan Texas registration stickers directly from handheld devices in OpsMan Mobile, reducing manual entry and improving citation accuracy.
OpsMan Mobile Printer Improvements
Officers can now check printer battery levels from within OpsMan Mobile. New Zebra printer options allow adjustment of darkness and speed settings for improved print quality in field conditions.
Permits Homepage Dashboard
A dedicated permits dashboard now surfaces real time permit KPIs on the Portal homepage, giving permit administrators immediate visibility into key metrics without navigating to separate reports.
Permit Sales Report
A new Permit Sales Report replaces the previous Permit Type Sales Total report, offering expanded filters and more detailed visibility into permit sales activity.
Physical Permit ID Field
A new Physical Permit ID field has been added to Permit Details and is searchable, making it easier to locate permits tied to physical documents.
Manage Permits Search Improvements
Search accuracy within Manage Permits has been improved, returning more precise results and reducing time spent locating specific permit records.
Address Notes
Staff can now add private notes to addresses within Address Management, enabling internal documentation on specific locations without exposing those notes to permit applicants.
Advanced Search: Address Line 2
Permit searches now support Address Line 2 (apartment and unit numbers), making it easier to locate permits associated with specific units in buildings with multiple units.
Consolidated Permit Order Receipts
Permit holders purchasing multiple products now receive a single consolidated email and receipt rather than separate communications per item, simplifying the purchase confirmation experience.
Text to Pay
Drivers can now initiate and pay for parking sessions via SMS, providing a simple option that requires no app download or account creation.
ADA Parking Feedback Dashboard
A new dashboard powered by iAccess Life surfaces accessibility feedback from ADA parking spaces, giving operators visibility into the parker experience at accessible locations.
LAZGo Integration
Passport now integrates with LAZGo, enabling operators to monitor sessions for enforcement and view LAZGo activity within Passport dashboards.
PayByPhone Integration
PayByPhone sessions are now visible within Ecosystem Insights dashboards, giving operators a more complete view of parking activity across all payment channels.
Ecosystem Insights for Administrators
Graphical visualizations are now available across the full operation for administrators, providing a consolidated view of performance trends across products and time periods.
Parking and Enforcement Benchmarking
Benchmarking is now available for both parking and enforcement, allowing cities to compare their operations against peer municipalities using standardized metrics.
City Profiles
City Profiles enable participating municipalities to share and compare operational data, with similarity rankings helping cities identify relevant peer benchmarks. Available in Passport Labs.