Spring 2024 Release
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At a Glance
Spring expands citation appeal visibility, officer efficiency reporting, multiple permit lookup tools, and introduces SpotBlock Maps alongside QR codes on citations and a CityBase kiosk integration.
What's New
SpotBlock™
A visual map of available SpotBlock reservation spots is now accessible within both the back office Portal and the public request site, improving inventory visibility for operators and requestors alike.
Appeals Responses on Citation Details
Appeal decision responses are now visible directly on the Citation Details page, giving staff a single place to view both the citation record and its appeal outcome without switching views.
Multiple Value Selection for Custom Fields in Manage Citations
Custom field searches in Manage Citations now support selecting multiple values at once, giving operators more flexible and precise filtering across large citation datasets.
Searchable Dropdowns for Custom Fields
Custom fields within dropdowns are now searchable, reducing the time needed to locate specific values, which is especially useful for fields with long option lists.
Timestamp Evidence Photos
Officers can now add timestamps to evidence photos captured in OpsMan Mobile, improving the evidentiary value of photos for appeals and court proceedings.
Officer Efficiency Reports
Three new reports (Daily Workload, Gap Analysis, and Dismissed and Voided Citations) give enforcement supervisors better visibility into officer activity, coverage gaps, and citation outcomes over time.
QR Codes on Citations and Letters
Citations and correspondence letters can now include a QR code that parkers scan to pay or access the city's citation portal, reducing friction in the payment process.
CityBase Kiosk Integration
CityBase kiosks now accept cash, credit, and check payments for citations, with transaction data integrated into Passport reporting for a unified view across all payment channels.
Single Citation Payment Plans
Payment plans can now be configured and offered at the individual citation level, giving cities more flexibility in how they structure payment arrangements with offenders.
Genetec LPR and OpsMan Mobile Enhancements
LPR violation image processing and downloading from Genetec is now faster, and stability improvements reduce errors during periods of high enforcement volume.
SpotBlock™
A visual map of available SpotBlock reservation spots is now accessible within both the back office Portal and the public request site, improving inventory visibility for operators and requestors alike.
View Privileges
Administrators can now view all privileges assigned to a user and see which roles grant each one, improving transparency and simplifying access management reviews.
Time to Permit Application Decision Report
A new report tracks elapsed time from application submission to decision, with breakdowns by reviewer and permit type, helping managers identify bottlenecks in the review workflow.
LPNs With Multiple Active Permits Report
A new report identifies license plate numbers associated with more than one active permit, enabling proactive cleanup of duplicate or conflicting records.
Permits by Address Report
A new report groups and analyzes permit records by address, giving operators clearer visibility into permit density and permit activity at each address.