‘Go 502’ parking app launches ahead of Thunder Over Louisville

New Passport-powered app makes parking around the city and at events a breeze

Louisville, KY (April 21, 2018) — The City of Louisville announces the launch of the mobile parking app, Go 502, ahead of its annual Thunder Over Louisville event this weekend. Passport, the global parking technology leader that powers parking apps for cities like Boston, Toronto, Chicago and Miami, pioneered the branded parking application. The app will be available for on-street parking spaces and for the first time in Passport history, users will be able to use the app in gated parking garages.

Parkers will be able to easily download the Go 502 app to their smartphones and pay for parking with a debit or credit card without having to visit the payment station. In gated parking garages motorists will scan the barcode on their phones which will authorize the form of payment on file. Upon exiting the garage, the motorists will then scan the app’s QR code near the gate to exit. The app will charge for the time parked in the garage.

With the app, motorists will also have the option to extend their parking sessions remotely, receive notifications when their sessions are low on time, and get email receipts. In addition to parking, the app allows users to pay parking citations with a few simple clicks.

To make parking easier, Go 502 features a digital wallet which provides parkers with the ability to preload funds using their debit or credit cards to pay for parking. Parkers can take advantage of the following wallet deals:

  • Add $23 to your wallet and get $2 in additional funds to spend
  • Add $9 to your wallet and get $1 in additional funds to spend

The Go 502 app will be available in more than 5,000 parking spaces across Louisville, including downtown on-street parking, gated garages and in Riverside parking lots. Users who have the PassportParking app would need to upgrade to the Go 502 app for accessibility in both lots and gated garages. The Go 502 app is available where signage is posted.

“We’re thrilled to launch a unique app that fits our city’s needs,” said Tiffany Smith, Director of Parking Authority of River City, Inc. “By continuing our partnership with Passport, we are able to provide our community with an app that improves the parking experience, as well as allows us to add invaluable technology integrations in the future.”

“Passport is extremely proud to expand its partnership with the City of Louisville,” said David Singletary, Vice President of Sales at Passport. “Go 502 will provide a custom and efficient transportation ecosystem that’s tailored to fit the city’s residents and visitors, alike.”

The Go 502 app is free to download in the App Store and Google Play. Users can also learn more about the app on

About Passport

Passport transforms the way cities manage their operations. The fintech company’s mobile-first platform has been adopted by more than 450 cities, universities, and private operators around the world in cities including Chicago, Toronto, London, and Miami, across more than 5,000 locations. Passport’s product lines – parking, transit and tolling payments, parking enforcement, and permit management – enable organizations in the public and private sectors to streamline their operations, enhance customer service, and make data-driven decisions. Consistently recognized as one of the fastest growing companies and Best Places to Work in Charlotte, North Carolina, Passport has an ingrained practice of putting People First – a guiding principle in its culture.

Passport is backed by a group of investors, including Bain Capital Ventures, Grotech Ventures, MK Capital and Relevance Capital. Learn more, or get in touch with Passport at


Media Contact:
Stacy Sneed
Marketing Communication Manager