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February 3, 2026

Ten Years on the GovTech 100: Partnering with Governments to Modernize the Curb

We’re proud to share that Passport has been named to the GovTech 100 for the 10th consecutive year. Published annually by Government Technology magazine, the GovTech 100 is the market-leading list recognizing the top 100 companies in government technology. This recognition reflects a decade of partnership with the public-sector agencies we support. Built with and […]

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January 7, 2026

Growth With Grit: Scaling With Clients at the Forefront

Whether a city is just beginning its digital journey, refining existing operations, or ready to take on what’s next, meeting them where they are is how real partnerships are built. That belief has guided Passport from the start, and it continues to shape how we operate, grow, and support the communities we serve. In 2025, […]

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December 9, 2025

Modern Parking Enforcement: From Patrol to Photo Technology

The future of parking enforcement is already here. What once relied on officers walking routes and marking tires has evolved into a spectrum of guided, directed, and automated photo enforcement methods that help cities improve compliance, accuracy, and efficiency. Each approach plays a role in how technology is reshaping parking operations across the country. From […]

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December 3, 2025

Displacing Antiquated Systems: How To Convince A Market To Modernize

Originally published for Forbes Business Council. Written by Khristian Gutierrez, Passport CEO Companies, organizations and governments face a common dilemma: How do you encourage a market deeply accustomed to “the way things have always been” to embrace more modern, digital solutions? This challenge is especially acute in government technology: Some systems range from 23 years to 59 […]

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October 13, 2025

Email ≠ DMV Lookup: Why Transparency Matters in Curb Enforcement

By Adam Kriegel, VP Business Development & Partnerships Our industry is at a crossroads. Another in-person conference, another hot take from a vendor on stage, looking right at Passport and asking us to share our private user data. While some private companies are publicly pushing the narrative that citations via email provide a way to […]

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September 18, 2025

Event Recap: NPA 2025

Passport recently touched down in Indianapolis for the 2025 National Parking Association (NPA) Convention and Expo, where we connected with clients, partners, and peers to explore the innovations shaping the future of mobility and parking. The annual event brought together thought leaders from across the industry to exchange ideas, showcase new solutions, and highlight the […]

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September 2, 2025

Why Paid Parking Works

Free parking has long been seen as the default – a public good that should always be available and convenient. But free parking isn’t really free as municipalities pay the price in hidden costs with congestion, lost revenue, and limited access to valuable curb space. Spaces often remain occupied all day by the same vehicles […]

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August 27, 2025

Driving Culture Through Change: 5 Lessons For Leaders

Originally published for Forbes Business Council. Written by Khristian Gutierrez, Passport CEO As leaders, we’re often trained to look outward during transitions: strategy, market trends, customer behavior and so on. But the real differentiator, especially in uncertain times, lies within the shared values, assumptions and behaviors that define how a team works through ambiguity, pressure and […]

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August 5, 2025

Reframing Enforcement: A Customer Service Mindset for Modern Cities

By Brittany Yokley, Group Product Manager When most people think of parking enforcement, words like “friendly,” “helpful,” or “supportive” probably aren’t the first that come to mind. But that perception is exactly what forward-thinking cities are working to change. Today’s municipal leaders are reimagining how curb management can better serve communities through smarter technology and […]

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July 9, 2025

Introducing the Transaction Hub: Payment Visibility Without the Headaches

By Karen Garrett, Senior Product Manager, Payments Managing payments across multiple systems used to mean bouncing between tools, chasing down reports, and hoping everything lined up. Not anymore. Passport’s new Transaction Hub puts everything in one place, from authorization to settlement, giving you instant clarity and control. Whether you’re supporting customers, reconciling revenue, or fielding […]

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July 1, 2025

Commercial Permits, Refreshed

By Rachel Kleman, Product Manager, Parking & Permits Managing parking permits at scale shouldn’t be complicated. That’s especially true for our city partners supporting local businesses, universities, and property managers – organizations that rely on bulk permitting to keep things moving smoothly. That’s why we’ve rolled out a major refresh to Passport’s Commercial Permits system: […]

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June 17, 2025

Hitting It Out of the Park at IPMI 2025

Every summer, the International Parking & Mobility Institute (IPMI) Conference & Expo brings together professionals from across the parking, mobility, and transportation world – and this year in Louisville, KY was no exception. As the industry’s largest gathering of its kind, the 2025 conference delivered insights, connections, and a touch of Louisville charm, and the […]

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June 4, 2025

[Webinar Recap] Solving the Parking Puzzle: How Cities Are Using Occupancy Data to Improve Policy and Enforcement

Recently, Passport CEO Khristian Gutierrez joined industry leaders from INRIX and the City of Philadelphia to explore one of urban mobility’s most pressing challenges: how cities can use real-time occupancy data to create smarter, fairer curb management strategies. Hosted by INRIX and featuring insights from their own Nate Berry and Michael Schwartz, alongside Philadelphia’s Smart […]

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June 2, 2025

A Camera Is a Sensor – But Are We Treating It Like One?

Disclaimer: Passport does not manufacture camera systems. However, we integrate with several industry leaders, each offering distinct hardware and software integrations to meet a variety of operational needs. With the rise of smarter, integrated parking systems, cameras are doing far more than capturing images – they’ve become part of the central nervous system of modern […]

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May 30, 2025

Beyond The Buzzwords: How To Make ‘Customer-First’ Actually Happen

Originally published for Forbes Business Council. Written by Khristian Gutierrez, Passport CEO As businesses scale, it’s easy to lose sight of the core mission and reduce your focus on customers’ challenges. Many entrepreneurs, especially in fast-moving and innovative industries, will inevitably experience shifts in market demands that require them to reassess their approach. What’s crucial, […]

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