Blog

Williamsburg, Va. (July 16, 2025) – The City of Williamsburg, Virginia, is expanding its partnership with Passport, the most trusted technology partner for innovative curb management solutions. This continued collaboration will unify enforcement, permitting, paid parking, and payment processing operations for physical and digital transactions into Passport’s centralized software suite. As a recognized leader in […]

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By Karen Garrett, Senior Product Manager, Payments Managing payments across multiple systems used to mean bouncing between tools, chasing down reports, and hoping everything lined up. Not anymore. Passport’s new Transaction Hub puts everything in one place, from authorization to settlement, giving you instant clarity and control. Whether you’re supporting customers, reconciling revenue, or fielding […]

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Originally published for Forbes Business Council. Written by Khristian Gutierrez, Passport CEO As businesses scale, it’s easy to lose sight of the core mission and reduce your focus on customers’ challenges. Many entrepreneurs, especially in fast-moving and innovative industries, will inevitably experience shifts in market demands that require them to reassess their approach. What’s crucial, […]

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An excerpt of this piece was originally published by IPMI. “Be sure to ‘get out on the street,’ listen to what customers and employees have to say, and most of all, be fair.” By Tydus Kira Mana, Client Success Principal at Passport As John Peverada officially retires after more than 30 years of dedicated service […]

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Sarasota, Fla. (April 1, 2025) – In partnership with Passport, the City of Sarasota, Florida, is upgrading its existing system to Passport’s parking compliance platform. This collaboration will unify enforcement, license plate recognition (LPR), permitting, paid parking, and payment processing operations for physical and digital transactions into Passport’s centralized software suite. Passport’s digital compliance and […]

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Artificial Intelligence can’t fix bad parking habits – but it can help cities manage them better. At Passport, we’re using AI to drive product development and innovation, delivering real-time intelligence that helps municipal leaders make more informed decisions. Our portal AI Insights leverage generative AI to analyze key data trends and hot spots, providing actionable […]

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Artificial Intelligence is no longer just a buzzword; it’s an ever-present force reshaping industries worldwide. Passport CEO, Khristian Gutierrez recently shed some light on how Passport has embraced AI as a catalyst to deepen our partnerships with cities, deliver innovative curb management solutions, and empower our teams to do their best work every day. Rather […]

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For decades, incumbent automated parking enforcement technology has remained stagnant – designed to meet the bare minimum requirements in RFPs rather than to evolve with cities’ needs. As a result, municipalities have been left with outdated systems that fail to keep up with changing mobility trends, operational demands, and advancements in curb management. It’s a […]

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By Rachel Kleman, Product Manager, Parking & Permits Launching gated parking in Toronto wasn’t just about rolling out a new feature – it was about completely rethinking how people park in one of North America’s busiest cities. For a city that values efficiency, our mission was simple yet ambitious: create a parking experience so seamless, […]

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Originally featured in the IPMI Blog. By Anthony Caddell, Regional Sales Director at Passport We all know about New Year’s Resolutions and sayings like “New Year, New Me.” Sometimes, these resolutions are jumping-off points for positive life changes. Often, they are forgotten or given up by the end of January, but hey, it’s the thought […]

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