Blog

As cities modernize parking operations, one common question is how parking permissions should be structured: should payment be tied to a specific space, or to a vehicle’s license plate? This decision isn’t about declaring one model universally better. It’s about understanding how each approach supports enforcement, data visibility, and long-term operational goals. Two Models, Different […]

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By Karen Garrett, Senior Product Manager, Payments Managing payments across multiple systems used to mean bouncing between tools, chasing down reports, and hoping everything lined up. Not anymore. Passport’s new Transaction Hub puts everything in one place, from authorization to settlement, giving you instant clarity and control. Whether you’re supporting customers, reconciling revenue, or fielding […]

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By Rachel Kleman, Product Manager, Parking & Permits Managing parking permits at scale shouldn’t be complicated. That’s especially true for our city partners supporting local businesses, universities, and property managers – organizations that rely on bulk permitting to keep things moving smoothly. That’s why we’ve rolled out a major refresh to Passport’s Commercial Permits system: […]

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Every summer, the International Parking & Mobility Institute (IPMI) Conference & Expo brings together professionals from across the parking, mobility, and transportation world – and this year in Louisville, KY was no exception. As the industry’s largest gathering of its kind, the 2025 conference delivered insights, connections, and a touch of Louisville charm, and the […]

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Recently, Passport CEO Khristian Gutierrez joined industry leaders from INRIX and the City of Philadelphia to explore one of urban mobility’s most pressing challenges: how cities can use real-time occupancy data to create smarter, fairer curb management strategies. Hosted by INRIX and featuring insights from their own Nate Berry and Michael Schwartz, alongside Philadelphia’s Smart […]

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Disclaimer: Passport does not manufacture camera systems. However, we integrate with several industry leaders, each offering distinct hardware and software integrations to meet a variety of operational needs. With the rise of smarter, integrated parking systems, cameras are doing far more than capturing images – they’ve become part of the central nervous system of modern […]

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By Brittany Yokley, Group Product Manager When most people think of parking enforcement, they picture a ticket on their windshield or a boot on a tire. But for those in the field – and for us at Passport building tools to support them – the role is far more nuanced and community-driven. After completing the […]

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Artificial Intelligence can’t fix bad parking habits – but it can help cities manage them better. At Passport, we’re using AI to drive product development and innovation, delivering real-time intelligence that helps municipal leaders make more informed decisions. Our portal AI Insights leverage generative AI to analyze key data trends and hot spots, providing actionable […]

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For decades, incumbent enforcement technology has remained stagnant – designed to meet the bare minimum requirements in RFPs rather than to evolve with cities’ needs. As a result, municipalities have been left with outdated systems that fail to keep up with changing mobility trends, operational demands, and advancements in curb management. It’s a challenge that […]

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By Rachel Kleman, Product Manager, Parking & Permits Launching gated parking in Toronto wasn’t just about rolling out a new feature – it was about completely rethinking how people park in one of North America’s busiest cities. For a city that values efficiency, our mission was simple yet ambitious: create a parking experience so seamless, […]

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