For four decades, the City of Boston ran its entire parking enforcement and permit program through a single vendor. The contract had grown so complex that city staff couldn’t fully explain how their own systems worked, and the city hadn’t received a single competitive bid in 35 years. When the incumbent signaled it might raise […]
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The International Parking & Mobility Institute (IPMI) Conference & Expo found its home in Milwaukee this year, and the city brought the right energy. It turned out to be the perfect backdrop for what became one of Passport’s strongest IPMI showings yet. From a packed expo floor to packed sessions and an awards ceremony full […]
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Cities of every size run their parking enforcement on Passport, and that’s by design. A major county replacing its citation management system and a small town modernizing for the first time are on the same platform, moving through the same process, supported by the same team. What a city needs from its enforcement technology doesn’t […]
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By Rachel Kleman, Product Manager, Parking & Permits Managing parking permits at scale shouldn’t be complicated. That’s especially true for our city partners supporting local businesses, universities, and property managers – organizations that rely on bulk permitting to keep things moving smoothly. That’s why we’ve rolled out a major refresh to Passport’s Commercial Permits system: […]
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Every summer, the International Parking & Mobility Institute (IPMI) Conference & Expo brings together professionals from across the parking, mobility, and transportation world – and this year in Louisville, KY was no exception. As the industry’s largest gathering of its kind, the 2025 conference delivered insights, connections, and a touch of Louisville charm, and the […]
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Recently, Passport CEO Khristian Gutierrez joined industry leaders from INRIX and the City of Philadelphia to explore one of urban mobility’s most pressing challenges: how cities can use real-time occupancy data to create smarter, fairer curb management strategies. Hosted by INRIX and featuring insights from their own Nate Berry and Michael Schwartz, alongside Philadelphia’s Smart […]
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Artificial Intelligence can’t fix bad parking habits – but it can help cities manage them better. At Passport, we’re using AI to drive product development and innovation, delivering real-time intelligence that helps municipal leaders make more informed decisions. Our portal AI Insights leverage generative AI to analyze key data trends and hot spots, providing actionable […]
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For decades, incumbent automated parking enforcement technology has remained stagnant – designed to meet the bare minimum requirements in RFPs rather than to evolve with cities’ needs. As a result, municipalities have been left with outdated systems that fail to keep up with changing mobility trends, operational demands, and advancements in curb management. It’s a […]
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By Rachel Kleman, Product Manager, Parking & Permits Launching gated parking in Toronto wasn’t just about rolling out a new feature – it was about completely rethinking how people park in one of North America’s busiest cities. For a city that values efficiency, our mission was simple yet ambitious: create a parking experience so seamless, […]
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