Passport Unveils the First Payment Platform Built to Modernize How Cities Manage Money.

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Boosting app utilization and streamlining enforcement in Portland, ME

Portland, ME is an historic seaside city with a bustling downtown district. The City typically issues more than 120,000 tickets a year and was looking to update its enforcement operations with an integrated, real-time solution that minimized manual work and maximized efficiency. Through a competitive bid process, Portland found a partner in Passport, the leader […]

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Case Study

Covering more ground with LPR in Clayton, MO

The City of Clayton, MO blends a bustling business district with charming residential neighborhoods. As the county seat for St. Louis County, the City experiences fluctuations in populations on a day-to-day basis. “Our evening population is about 17,000. Our daytime population swells to about 46,000, so that’s what really drives the need for parking management,” […]

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Case Study

Providing more equitable parking payment options in Grand Rapids, MI

With its diverse mix of arts and culture, breweries and restaurants, and shopping and outdoor activities, Grand Rapids is a bustling city with plenty to offer. Known as America’s “Best Beer City,” Grand Rapids is the largest city on the west side of the state and sits less than an hour from the shore of […]

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Case Study

Breaking transaction records with Passport’s “quick park” feature in Toronto

The City of Toronto is home to soaring skyscrapers, green parks and gardens, and the Green P mobile application, the Toronto Parking Authority (TPA)’s private label parking app powered by Passport. The Green P mobile app has been a local favorite since it first launched in 2016 and continues to provide drivers with a safe […]

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Case Study

Maximizing time and resources with Passport’s payments solution in Asbury Park

Asbury Park, NJ is a buzzing vacation destination for residents across New York and New Jersey. The City’s historical boardwalk, concert offerings and beaches attract a large number of visitors throughout the year, with over 10,000 tourists visiting during the Fourth of July weekend alone. In 2018, the City introduced the Asbury PARK white label […]

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Case Study

Driving app transactions by 81% through Passport’s validation program in Providence, RI

The City of Providence’s historical success and popularity with parking meters made city officials hesitant to implement new technology, such as mobile pay parking. Fast forward more than eight years, and the story has changed: When the Passport Parking app went live in the City, officials saw the flexibility and ease of use of the […]

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Case Study

Newburyport’s journey to achieving YoY growth in app utilization and revenue

The City of Newburyport is a historic Massachusetts seaport with a vibrant tourist scene. In 2015, the City partnered with Passport to launch Passport’s mobile payment solution for parking, allowing residents and tourists to pay for and extend parking sessions from the convenience of their smartphone. Since launching the Passport Parking app, Newburyport has experienced […]

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Case Study

How the City of Bend is using Passport’s platform as the foundation for building its future

Tobi Marx shares how the City of Bend has partnered with Passport to execute innovative strategies to streamline operations and provide the best parking and mobility experience to its community. Learn how the City of Bend continues to bring innovative solutions to its streets in the full Success Story.

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Case Study

How Kennebunkport is saving 15 hours per week through Passport’s digital enforcement solution

Kennebunkport is a quaint town nestled on the Northern Atlantic coast of Maine. Known for its pristine beaches, lobster and friendly downtown area, it attracts thousands of tourists a year and is a prime second home destination. Given that Kennebunkport is a popular vacation destination, outstanding unpaid tickets are the norm. Prior to partnering with […]

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Case Study

Key West’s Path to Recouping $250,000 in Revenue

Let’s take an inside look at the parking payment and enforcement innovations of one new Passport client, the popular tourist destination of Key West Florida. The City wanted a fully integrated system for simplification and ease of operation, and after weighing their vendor options, their leadership chose Passport. Like most municipalities, Key West suffered revenue loss […]

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