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July 1, 2025

Commercial Permits, Refreshed

By Rachel Kleman, Product Manager, Parking & Permits Managing parking permits at scale shouldn’t be complicated. That’s especially true for our city partners supporting local businesses, universities, and property managers – organizations that rely on bulk permitting to keep things moving smoothly. That’s why we’ve rolled out a major refresh to Passport’s Commercial Permits system: […]

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June 17, 2025

Hitting It Out of the Park at IPMI 2025

Every summer, the International Parking & Mobility Institute (IPMI) Conference & Expo brings together professionals from across the parking, mobility, and transportation world – and this year in Louisville, KY was no exception. As the industry’s largest gathering of its kind, the 2025 conference delivered insights, connections, and a touch of Louisville charm, and the […]

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April 17, 2025

More Than a Citation: What the PECP Taught Me About the Evolving Role of Parking Enforcement Officers

By Brittany Yokley, Group Product Manager When most people think of automated parking enforcement, they picture a ticket on their windshield, a citation, or a boot on a tire — what the industry calls noncompliance management. But for those in the field – and for us at Passport building tools to support them – the […]

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February 13, 2025

Redefining Convenience: Toronto Parking Authority’s Gated Parking Launch

By Rachel Kleman, Product Manager, Parking & Permits Launching gated parking in Toronto wasn’t just about rolling out a new feature – it was about completely rethinking how people park in one of North America’s busiest cities. For a city that values efficiency, our mission was simple yet ambitious: create a parking experience so seamless, […]

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January 22, 2025

A New Year Means New Opportunities

Originally featured in the IPMI Blog. By Anthony Caddell, Regional Sales Director at Passport We all know about New Year’s Resolutions and sayings like “New Year, New Me.” Sometimes, these resolutions are jumping-off points for positive life changes. Often, they are forgotten or given up by the end of January, but hey, it’s the thought […]

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November 21, 2024

Are You Issuing Good Citations?

By Brittany Yokley, Group Product Manager Better yet, how do you know if the citations being issued are truly “good?” The industry’s focus on compliance has shifted the conversation, opening the door to exploring aspects of a parking operation beyond just the number of tickets issued; it’s about understanding, educating, and adapting. When we talk […]

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April 24, 2024

Unlocking the Synergy: The Vital Connection Between Enforcement and Parking Data

In a rapidly changing urban landscape, having access to comprehensive and accurate data is critical for cities and organizations in monitoring their environment. By combining and centralizing data across multiple product sources, these reporting features offer cities a holistic view of their mobility ecosystem. Recognizing the importance of combining best-in-class mobility management capabilities, Passport’s Ecosystem […]

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February 5, 2024

Parking Citation Best Practices

In the hustle and bustle of urban life, parking citations play a crucial role in maintaining order within city parking regulations. These citations, although sometimes viewed as a source of frustration for drivers, serve a fundamental purpose in ensuring that the city’s parking rules and regulations are followed. In fact, the effectiveness of parking citation […]

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October 30, 2023

Event Recap: Forward Summit Charlotte

Passport recently hosted its annual Forward Summit event in Charlotte, N.C., an insightful thought leadership conference where industry experts and municipal leaders gathered to learn from one another on how to manage the competing demands of the curb. Kicked off with a keynote address given by Anthony Foxx, United States Secretary of Transportation (2013-2017) and […]

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October 12, 2023

Looking FORWARD: A Note From Passport’s President

I am excited to join thought leaders at Passport’s Annual Forward Summit Event next week By Jim Parks, President at Passport As the leader in unified parking and curb management, Passport’s mission relies on empowering cities of all sizes with better insights to improve decision-making when it comes to their mobility management operations. That’s why […]

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